Elan Med Center 7010 Staffordshire, Houston, TX 77030

"Karsyn/Carson is one of the most unprofessional leasing center employees I have encountered. She does not smile, does not acknowledge residents needing help, has a very unpleasant demeanour and condescending tone of voice when she talks. It makes me hesitant to recommend Elan Med center to anyone."

"My husband and I have lived here for almost 2.5 years and have enjoyed our stay. The amenities are always managed and kept well and all of the staff are friendly and do an amazing job. Our maintenence requests are always addressed in a timely manner. They also offer many events organized by the apartment for the community to get together. Overall, I am very happy and would rent here"

"I am honored to recommend the exceptional, friendly and approachable leasing office team at Elan Med Center (EMC), including Eugene F. and Zach S., and led by the incredible Property Manager, Kayla K. They made out of this property a 'community' in the true sense of the word. EMC is an high-end, amenity-rich and spacious property, with a soothening ambiance in mind for Texas Medical Center (TMC) people, including a local and international community of researchers, nurses, medical residents, fellows, medical students, among many others. What makes EMC stand out of the nearby communities is the socializing events (e.g. celebrations, food gatherings, pool parties) to ensure the best experience for tenants. Otherwise, the resources of this dog-friendly community are consistently well cleaned, thanks to new member Maryleny. I also laud the exceptional maintenance team (Oscar F., Nicholas and Derick L.) with great expertise and prompt service. I give a particular shoutout to the friendly service of the know-it-all Derick L, who treats this place like his home. I can confidently say that EMC team sets the bar high for professionalism among Greystar communities."

"My time at Elan Med Center has been wonderful. It doesn't feel like you are in the city because the apartment complex is in a peaceful neighborhood. One of the staff members, Oscar Flores, has always been gracious in helping me with any plumbing problems. Additionally, the leasing team is often quite friendly. I think I've talked to one or two people, and my family has talked to them a bit more. Although they are pleasant, I have never been greeted by one of them over the duration of my lease, in contrast to the cleaning staff, who are always cheerful and will greet you in the morning and wish you a good day, among other things. One of them is Nicolas; he's a remarkably kind man who never fails to make eye contact with you and wish you a wonderful day, so you know he's a very kind person. I enjoy the whole building as well as the serenity my neighborhood provides."

"Not greeted when I came in even after eye contact with Eugene at the front desk where he not so much as a hello how are you how can I help but instead an eye roll and dismissive gestures. I proceeded to tour myself around the lobby and pool wondering how long it’d take to be acknowledged and helped. Went to the restroom and waiting more right in front of this guy, not taking a call or helping anyone else or Anything. Finally walked up to ask for help. Eugene was very short, rude and literally no extra information on available apartments. He only offered pricing for the smallest 1 bedroom which I was inquiring on the largest 2 bedroom and his reply was not professional at all as if I was out of my league. I had to ask for a tour which he declined stating I needed an appointment. Asked for my ID then declined to take it since ‘it wasn’t easy to scan’ Only pointing me in the direction of everything. Handed me a key saying the elevator is over there, more sassy gestures. I had so many questions about the amenities and how to apply as my family considered this place but it won’t be an option after that experience. No pet info, where do packages go, nothing. I immediately left after a self guided tour to avoid that attitude. Terrible!"