Champions at Ponderosa Apartments 17033 Butte Creek Road, Houston, TX 77090

"Ms Esmeralda and Ms Liz were beyond helpful in the process of helping me, Get approved for my apartment something most places wouldn’t do I am so grateful for their great customer service. Thank You Tansy C"

"I have moved in this apartment about 2 months ago and its been discovered that mold was being covered up in my apartment which i found after about 2 weeks after moving in because it started to grow through the sheetrock. Mold was found in the ac unit and in the ducts/vents as well. There is a hole in the floor that allows rain water to seep in my daughters room damaging our property in her room and promoting further mold growth. The regional manager Valerie and Monica the property manager have done NOTHING. They keep telling me its not mold even though they covered it and they will not address this matter. Yes, I am desperate for a resolution which is why i am making it public. I refuse to keep paying full rent when mold is actively growing in my new apartment. Aside from that, i actually like my home, id love to live in it comfortably. I expressed to them that I am an organ donor and I cannot risk getting a infection because it can be fatal for me. They do not care about my concerns at all, they will send me emails about work orders being complete when its not."

"Moved there paid my rent on or before time. They renovated the property when it was time to renew my lease. I asked how much the rent increase would be 5 to 4 weeks before my leased expired. No answer. All of a sudden I got an letter stating that I had to move or get another unit which was not only smaller but no washer or dryer which I had just purchased. I also had bedbugs."

"I've been a resident at 17033 Butte Creek for 14 years. During that time this complex has undergone many changes, climbed hills and experienced valleys. It is nonetheless, my home. I am currently in my 4th apartment home here and am loving the new remodeling we have!! Built in microwave, brand new fridge and oven, all with all the new and exciting modern features! It all looks brand new on the inside and manicured well kept grounds. Living here is actually like living in a little country side village. It's really very pretty and quiet. We have a new manager! Her name is Monica. As well as keeping everything up and running smoothly, she always ads a personal touch to her experience with you! This lady is a true delight and we are so happy to have her. Champions at Ponderosa is a clean, friendly, beautiful place to live!!"