Tidwell Estates Apartments 1200 West Tidwell Road, Houston, TX 77091

"Ms. Shawn was super helpful with my maintenance issues and helped with such care and attentiveness. I appreciate her personality and smile as well. She made this process a breeze."

"We have been living here for a month now and they have helped us truly! We were helped by Brandee and she worked with us to the fullest! My mom has lived here for 5-6 years and has had no issues. So we moved here as well and they got all our maintenance out of the way within the first month and now everything works fine. We haven’t had any issues since."

"There is so much to say about these apartments first off the pipe in system is horrible. They have patch these apartments. You could tell it these apartments. Haven’t had paint job in a long time the fact that there’s no grass is out of order when I moved here in the pool was not working the mailboxes are broken. I have a mailbox key but there’s no sense in having it when my mailbox doesn’t lock my kitchen cabinets are crooked. They painted the tub and oh my God don’t get me started on that that’s the hot mess. I’ve been in the office complaining about the neighbors above me, she gave me paper to fill out I’m not gonna fill out. I haven’t had peace in this unit since I moved here because of the people above me I did a work order in October with Ms Shawn , while Mr. Nelson was sitting at the desk typing up something and she told me the work order would be done that Wednesday no one never came , so the kids bedroom blind is broken I asked for that to be fixed. I asked for my washroom door to be put back up. There’s a list the list goes on and on and on and on but that’s fine because I keep getting a runaround or someone keeps lying and sitting on since someone here that’s why I will be contacting the Housing authorities as well as Fairfield And these apartments are not well equipped with lighting my car was key in the parking lot. I don’t see any cameras, so I really believe I made the wrong mistake but I really appreciate Ms Anna and Ms Shirley These two women We’re very welcoming warm and I’m just gonna leave it at that."

"I came in today and let me say Brandee’s customer service was awesome and she took me on a tour of a 2 bedroom and it was very modern and spacious I appreciate all the help. I give her 5 stars for outstanding service and 5 more stars for her gorgeous smile;)"

"I went to let the office know about the floor damage coming up in my hallway and meet the new manager Ms. Shawn. I give her 5 stars for her smile. Customer service and she was very attentive to me. Thank you Ms. Shawn"