Heritage Estates 10335 Old Bammel N Houston Road, Houston, TX 77086

"I move to Heritage Estates end of May and the building is nice looking and staff are also nice and my apartment that I move in is nice but my second day of living here my microwave blew out and here it is close to the middle of June and no microwave it makes me feel like I made mistake moving here"

"I am a new resident and Juliana has provided a great customer service. Pet friendly community and overall managers are Great. Amenities are are a plus. This property and staff exceed 5 stars."

"Not a good place for elderly that can not walk or in wheelchairs, the elevator's stay broken, building 1 elevator has been broken over 1 month now, if there was a fire all 2nd and 3rd floor residents not mobile would unfortunately perish! Pure and Clear ELDER ABUSE to leave those people trapped in their homes with no access to leave but by stair!! The STATE needs to step in and investigate and do something about this ONGOING ISSUE!! UPDATE TO RESPONSE: That is a Lie, the elevator's are still broken/unrepaired. That should be your main focus, not who me nor my grandfather is!"

"Help me understand why my sister lives a complex where this is still an eye sore. This rod has fallen.and is very dangerous. It need to be fixed"

"Shantae the mgr is Great! very professional and helpful. She takes her time with the staff as well as the resident. In fact the entire team goes beyond the norm to help us.. There are 2 maintenance personnel..Jorge is the best! He's been here just as long as I have (over 10 years) and is always professional and extends himself when necessary with a willing attitude..his other workmate works just as hard and professional too. I just wish they had more help! Maria is the housekeeper...she does a good job too...they all work together to make sure our community is nice and as clean as can be... I just wish we had more parking spaces..."