Ashford Willow Falls Apartments 10100 Westpark Drive, Houston, TX 77042

"I love this place but the thing is the laundry some machines don't work but it's okay the apartment is really good looking and I feel more safe here also the people are nice I lived here for like 7 yrs and it's been wonderful I really recommend those place if u wanna live here somewhere safe . 5 stars out 5"

"I had an awesome experience being accommodated in one of the units at Willow falls with a great and easy process, specifically with the help from the assistant manager Delilah! Recommended!"

"Lived here six years. Pros: big apartments for the money. Close to elementary school. Affordable rent. Gated community. Management team and staff speak Spanish fluently. Usually reasonable with late fees. Only witnessed one crime in all that time, and it just meant replacing one of the locks on the door. Laundromats nearby reasonably priced. Cons: lots of extra fees (about $115/mo above rent, including a $3 transaction fee for the website you have to use to pay) for water, trash pickup, sewer, & extermination. Hope your Spanish is good; since you'll need maintenance staff and not all of them speak English. Leasing office frequently closed during hours when the signs say they're open. Finally, you'll need the laundromats because the washers and dryers inside the complex are broken, dirty, or both most of the time."

"I had to leave because nothing is easy about living here. Leasing office are professional scammers (they have been caught stealing money and lying to tenants). Garbage is 1 mile away YOU WILL BE CHARGED for walking your trash to the trash cans that's a Mile out. Trash and dog poop always left around the apartments. Stray cats and dogs all over the place. Neighbors party all night and leave alcohol outside. Charges to your account depend on your neighbors water and energy use plus your own. to make it all worse, there's mold and roaches in these apartments. They need a full revamp."

"I had an amazing leasing experience thanks to the whole Ashford Willow Falls, but a special thanks to Gerardo. He went over and above to accommodate our needs, and was always very responsive and attentive. Before making our decision, we visited many apartment complexes in the area and out of all of these we were the most impressed with this apartments and their team (presentation goes a long way). The whole team was super professional and very welcoming! Their facilities also smelled and looked really clean, which we really liked! Anyway, highly recommend!! Five stars!!"