The Villages of Briar Forest

"I applied to this apartment in January 2023 to move in on March. When I got there, the refrigerator was not working, and the bathroom was leaking, and they had no one to fix it. I decided not to continue with the lease, and they said I would be refunded my application fee of $150. I kept asking when it would be returned. I was told to call their head office. After doing so, no one returned my call. Recently I got a letter from collections saying I owe the company 150 for application fee. Firstly, how can I owe application fee when I did not live there also, you guys owe me money. Now the office is going to tell me I have to prove to the collections agency that I paid. They can't help me. Really.!!!! How do you do this to people."

"Ashley the property manager is a very thoughtful person who wants the best for each of the residents. She’s always professional, honest, and very informative to keep the residents aware of any inconveniences that may arise. This property is perfect for small families and couples."

"Awesome awesome awesome place to live . Clean, well kept and friendly neighbors. Staff is AMAZING from answering questions, keeping you updated and fixing/correcting anything needing to be done. S/O to Ashley, Tiffany and Karina for always coming through when needed keeping a smile on their faces. The maintenance team is top notch: Rick & Cory come in and get the job done quick and right the 1st times. Keep being an awesome safe!"

"Since day 1 I’ve had a bad experience!! The previous manager Dean habitually harrased me, made racist remarks toward me. Switched the unit i was supposed to move in, to one that was not ready. The maintenance man came out on my 2nd day and told me the unit was not ready and they shouldn’t have let me move in. Repairs that were unfinished still aren’t done and I’ve been here since December. There’s black mold in the ceiling that i bought to their attention. Maintenance came out and spray painted over it. The washer and dryer in the unit is Trash!!! I’ve bought that to their attention multiple times. All 4 of my tires were stolen off my car, right in front of the leasing office, with a security officer on duty!!! I was without hot water twice, once when i first moved in then a few weeks later for 1 whole month!!! The maintenance workers lie and say they’ve done repairs when they haven’t, pest control does not come out, valet trash do not take your trash and we pay for all of those amenities, multiple vehicular thefts have taken place since December. The list goes on!!!"