America's Airport Inn & Suites 702 North Sam Houston Parkway East, Houston, TX 77060

"The location is great. The room has roaches. I turned the heater on and set off the fire alarm, And the pillow case had a blood stained finger print on it. We immediately checked out and went somewhere else."

"Hands down the worst possible location you can ever stay at. there is roaches and throw up in the lobby and on the elevators along with pee. You can try your luck with the stairs which also always smells like pee and is very sketchy so probably bring some type of weapon you could protect yourself (if your a female). I remember I went to visit a friend staying there and as I was leaving a sweet old lady was asking me about the place and I told her to run and do not stay here and she thank God she listened and thanked me. I advise you guys to do the same. Also the AC doesn't work and one of the elevators doesn't either. I recommend America's best inn and suites if you need a affordable place to stay."

"If I could give it 0 stars I would because it doesn’t deserve any stars. I stayed here for a few months and it was the worst decision I ever made. No housekeeping, no towels thank god I brought my own , no sheets because when I asked for some it was a problem I had to take the ones I had to the laundry mat and wash them myself. The tv didn’t work so I brought my own tv then at checkout I got accused of stealing a tv when I was taking mines out. Wi-Fi barely worked I used my hotspot on my phone most of the time I was there. No laundry room at the hotel. Room was dirty I had to clean it myself and found a crack pipe in the couch, bags of poop in the window seal, microwave was dirty, refrigerator was filthy, only one ac worked and when I complained they said they only supply one ac per room even though it’s a double room with two ac’s in it so I had to buy fans. Roaches and rats almost ran me out the room I had to buy decon for the rats and poison to put down for the roaches as well. Mold on the ceiling in the bathroom and the toilet didn’t flush correctly. The so called stove they had in the room that was just sitting on the counter didn’t even work I had to bring in my air fryer just to cook me something to eat. The lock on the door didn’t work right so when you came in the room and shut the door you pray the door is locked for the night. Anytime you ask them anything at the front desk it’s always I don’t know or we don’t have it. The rooms didn’t look anything like on the website, talk about false advertising at its best. I checked out over a week ago and I’m still waiting on my deposit back plus I left days early because I couldn’t take it anymore but I had paid already and I haven’t gotten refunded for those days either. Every time I call no one is at the desk. My advice sleep in your car or on the streets before you stay here."

"Honestly can't give any stars for this place! With a change in plans, needing a room and this being the only place in area with an available room that night, we almost slept in the car. Just over $100 plus $100 deposit for night we enjoyed live and dead roaches, black mold on bathroom ceiling & wall, most light bulbs out, bathroom door latch broken, room door lock latch broken....it was endless. Complaining at checkout was blown off and we were assured our deposit would be refunded in 7-10 days on cc. It's been 3 weeks, no refund yet. So I've been charged over $200 for a roach motel room that wasn't worth $20. I have called with no return call from manager. If this is your only option, stay in your car!"

"Scam thats why its none refundable manager will send you to that room on purpose. Not a place to stay rooms will not be comfortable to sleep in, no refrigerator no microwave furniture comes off the street bugs flying no telephone in the room for emergencies if you don't have a cell phone your in trouble. Hotel"