JW Marriott Houston Downtown

"When we arrived we were warmly welcomed. It was as if we were family arriving home. The valet & front desk were so friendly & welcoming. Our room was literally spotless with an amazing view!! The lounge provided such a relaxing environment. The breakfast buffet was amazing. The food was hot & fresh. I can’t possibly say enough about the bar staff. Nada & her coworker were on point!! The service was prompt & with a smile. The drinks were amazing!! The spa has this lovely area where you can create your own bath salts or bubble bath. We had so much fun coming up with different scents. Lastly one must not forget Logan & shadow. Logan shuttled us around in shadow on several different occasions. His service was always prompt and professional. It’s so nice to have that available. Truly a wonderful weekend & we will most definitely be back."

"Was staying at a nearby Marriott and decided to pop in for a drink and a bite to eat, so glad I did! I got the steak fajitas which was flavorful and tender. The cocktails were amazing, complex and boozy, just the way I ordered it! The customer service is what really made this property stand out; everyone was professional, friendly and attentive, particularly Karen, the lead bartender and Kenneth, who was working with her that night. Would definitely recommend!"

"Stayed with my wife at JW for 3 nights in a deluxe king suite (1015). I was very impressed with the service at this property from check-in to check-out. Our Room was very clean and worth the cost per night. A few marks were missed on ordering room service with some less than stellar in-room dining, but after a conversation with the F&B Manager Patrick; he met my expectations and exceeded them with an exceptionally fresh and delicious wake up experience. The bell desk service was prompt and always willing to offer a hand; Jose was so kind that we always requested him to handle any of our needs. Valet service is very fast in retrieving our vehicle as well. If I ever visit Houston again, this property would be an immediate go to option with no hesitation in booking. To all the hard working staff, thank you for an incredible stay!"

"Stayed here for work and loved it! Amazing staff, clean beautiful hotel, and all! My bathroom was making some weird noise and staff let me change rooms right away even when they were fully booked. Really enjoyed their free shuttle service as well"

"The hotel is absolutely beautiful! The staff are amazing! Everyone we encounter is always so pleasant. The rooms are spacious and the beds are comfortable. We love the executive lounge. The view is beautiful! Our favorite thing about the hotel is Main Kitchen. The burgers are delicious. Nothing beats their cocktail menu, though. The bar has a wide selection of liquor. Their bartenders are very knowledgeable. You won’t want to stay anywhere else."