TownePlace Suites by Marriott Houston Intercontinental Airport

"Shuttle from the airport never showed until after a second call, & waiting nearly an hour - then a second driver came and told me over and over he was off the clock. Exhausting after a 10+ hour flight & layover as well. Good location, near the airport - maybe a 15 min drive in traffic. Rooms could use updating, one of which is needing more USB ports/outlets near the bed."

"Location is convenient to the airport but customer service is terrible. They tried to tack on an extra $30 charge above the price I had booked at, saying it was a "city tax". Funny, The courtyard I stayed at in Houston didn't tack on an extra $30 charge. Watch these guys. They are dishonest. Check your bill."

"It's very nice for people who have car. You can cook in your suite. It has everything. For those who don't have car flying from out of Town in the evening. There are no restaurants at the Hotel or for walking distance ."

"My wife and I stayed here Nov 14 for 1 night. I chose location for proximity to an appointment I had the next day. Staff were pleasant, checked in and we settled for the night in our room. Amenities we used all worked internet, tv etc. Bed was comfortable and had a quiet nights sleep. We had a light breakfast in the morning and went on to our appointment."

"Stayed here two nights when we had tickets to a Texas A&M football game. Arrived Friday night, drove up and back on Saturday, and flew out Sunday morning. Only snag was getting picked up Friday night. We called hotel after we landed in Terminal C. Due to construction, we were instructed to go to Terminal B, which we did. We waited 25 minutes for the van, never showed. Then we had to call again, van arrived in 10 minutes. The staff never said we had to call again when we got to Terminal B. On Saturday the van drove us to the rental car center and picked us up again after we returned the car, no issues. Room was nice. Complimentary Breakfast was adequate. Good value."