La Quinta Inn & Suites by Wyndham Houston NW Brookhollow

"DO NOT STAY HERE!! Rooms are filthy, furniture had huge gash marks on them, drawers were kept closed by shoving folded up paper on the side of the drawer. Furniture also had folded up paper underneath I guess to make it somewhat level. The desk chair had crumbs all over it. Remote control was missing the back so they used duct tape to keep the batteries in. There was trash shoved above the microwave. The frost on the freezer portion of the fridge was BROWN!!! Baby roaches in the bathroom. The vent in the bathroom was covered in dust. Had to interrupt the front desk clerk from watching videos on her phone to check out. And be warned your car may be sprayed by the feral cat colony that lives outside. Update: Thank you management for your automated response but you should not be surprised by this review based on prior reviews that have been posted. Apparently you fail to take these reviews seriously and fail to take any action based on the ongoing poor conditions of your establishment and staff."

"Going to preface this by saying i have never felt the need to leave a review or have ever left one but as I am currently staying here on my company's dime, I feel the need to warn people about this place. This is by far my worst hotel experience. The hotel and rooms are dirty. The walls are thin. It smells weird and you can tell they only clean the bare minimum. The only working ice machine at this time is on the 3rd floor. The furniture is beat up and/or worn down. The bed and pillows are extremely uncomfortable. If I was paying for this myself I would have canceled and went somewhere else but I'll just make sure to not get booked here next time. The only good things about this place is that there are cheap food options nearby, the complimentary breakfast is passable(barely) and it's cheap. You will get exactly what you pay for here and maybe a bit less. Do not stay here unless you have no other option."

"Hi good evening sir I know La Quinta does the good hotel but there’s guy in the front desk. The location is Southwest Freeway. The old man is too rude. I don’t know how he talked with the customer and he told me to go out we don’t have a room for you. I tell him explain to me why and he he he go inside he doesn’t talk to me. I don’t know why he did. If like that, no one has to come with the rude person we need to nice person in the front desk. They have to explain to people."

"The lady at the front is rude and refuses to give information about the manager. Checked into our room which was filled with bugs and dirty liens, was moved to two other rooms which again had dirty... hair filled sheets and yellow stains. Asked for clean lines and pillow cases and they didn't have any extras in the laundry room but they did have the washing machines over flowed with liens. I do not recommend this hotel and to add the lock on my door was not up to code so of course I had to make it secure since I had my babies with me."