Courtyard by Marriott Houston Westchase

"The rooms are old and are deeply used. Peeling wallpaper, the glazing on the tubs is falling off, and one of the elevators was broken when we were there. On a positive note, the staff was great, and they sell cold beer in the lobby!! Just wasn't the level you normally get at a Courtyard."

"CAUTION! THEY RELEASED MY PREPAID ROOMS AND WE ARRIVED ON A RED EYE FLIGHT TO NO WHERE TO STAY WITH ALL SURROUNDING HOTELS FULLY BOOKED. Rooms were trashed. Stains on sheets. Hair on sinks. No hot water. Gum on sheets. Mold under table. I had 2 rooms paid and confirmed for weeks before arrival. They never called or emailed me to notify me that they oversold. I literally called when I was in my rental letting them know I was on the way, and they told me sorry I will need to call another hotel because they over booked. Why they gave someone both if our double rooms, I don't know??? I explained that is unacceptable. Here are photos of the rooms we ended up in due to their inconsideration. Nasty just nasty. They finally sent a cancellation email after I showed up for my reservation. Austin Gerdes is the Assistant general manager that gave away our rooms and he wouldn't return my calls. I felt bad for the poor lady on duty trying to clean up his mess. She gave him my number over the phone but he never call. How inconsiderate. This is a business trip and they started it off as a nightmare. Rooms trashed. Stains on sheets. Hair on sinks. No hot water. Gum on sheets. Mold under table."

"Decent hotel. Very low prices compared to others in the area. Quickly became obvious with musky smelling rooms and was charged $20 for a frozen cookie and a bottle of water they didn't even have."

"The rooms are nice, standard marriott furnishings but the house keepers are not good cleaners. Their care for the guests and attention to detail is almost completely non existent. When I arrived the sheets had stains that looked like blood and smelled like sweat like they were not changed from the guests before me. Politely asked front counter if she could have cleaners swap the sheets. She said yes but after waiting all day and noticing the cleaners packing it up without attending to our room I went back to the front desk. I was told they don't clean the rooms everyday but they would send someone to change my sheets. They made my bed nice and neat with the same sheets and went on their way. Long story short avoid this place if you have any type of standards. Like another review said this is a last resort option only thing good so far is the price."

"The location is a bit out of the way and tricky to get to if you've never been there before, but overall it was very nice. The staff was helpful and very friendly. The rooms were comfortable but the bad was a little to soft for my liking still very nice though. Parking was convenient and secure. They have a business center as well as workout center and whirlpool for relaxing all of which was very comfortable. Our stay was great and the location is great for shopping as well as dining and not to far from the freeway to hop on and go exploring."