OYO Hotel Houston Katy Freeway

"If I could give no stars I would, first off it's in an unsafe place. We go up to the room wires are hanging out from the TV, the AC did not work look like parts were missing from it we were in the room no more than 5 minutes wanted to leave with a refund. The person on duty refuses us are refund we tried to get his name would not give it to us. NOT A SAFE PLACE TO STAY THE ROOM HORRIBLE."

"I booked this hotel for my husband, who is a truck driver. After a long day on the road, he went to this hotel and tried to check in for the night. The front desk attendant refused to honor our pre-paid reservation and demanded a $50 cash deposit, which was not listed anywhere on the travel website. I mean, who actually carries that much cash these days? So I had to scramble around and find him another place and contacted the travel service, who called the hotel. That same person refused to issue a refund for the unused room. So we're out that money plus the money for the other room. GO ELSEWHERE."

"I wish I read the reviews before booking. I definitely will NOT recommend to any serious traveler. I arrived 2am from a late flight, the receptionist refused to check me in unless I deposited $50 cash, and will not charge my card for that. It was 21°F outside. He even suggested I should cancel my reservation and request a refund. I had to go to another hotel. No where on their website is there such a disclosure"

"I would like to share my experience of staying at a hotel that was exceptionally unclean and unsatisfactory. The condition of the rooms was deplorable, with noticeable wall damage and bed sheets that had not been properly cleaned, containing hair. Additionally, I encountered some undesirable individuals during my stay. Moreover, I was surprised to find that the hotel staff attempted to charge a $50 deposit for potential damages on a room that was already in a damaged state. This request seemed unjustifiable considering the existing issues with the room. Based on these concerns, I strongly believe that the hotel should seriously address these problems and consider taking appropriate measures to improve their overall quality."

"I had trouble checking into my room because I didn't carry cash (for security deposit). Room deposit is cash only... The room was a terrible impression. The tiles were upturned and ruined. The bathroom ceiling had mold. There were small roaches here-and-there. The room stench on cigarettes. Overall, the room felt really humid and musty all the time. I needed more toilet paper and bath towels, but they said they ran out... The room did not have a microwave or a fridge. I stayed here without complaining because I was grateful for a roof and bed over my head. But, the experience wasn't worth it. This OYO in this location is for anyone on the verge of becoming homeless (the last option before staying on the streets). It's not for leisure travels."