ETEL Houston

"Incredible store for fabulously designed pieces that are nothing short of pure WOW. The quality and craftsmanship are extraordinary. Delightful, knowledgeable staff made me feel so welcome and clearly love telling the stories of these incredible pieces. Well done!"

"Firstly Etel has some of the best Brazilian furniture available in Houston Texas, the customer service though, is one of the worst! I visited Etel with my good friend who like me is an artist. We were discussing our project to build displacement shelters for victims of natural disasters. As apart of our research we visited Etel to form our concept by appreciating “great” design. Upon our arrival we did not feel welcome in the establishment. The sales person on duty did not acknowledge us and instead continued to work on her laptop. Her colleague (red hair) was of great service and answered our questions politely. After the kind salesperson departed the original salesperson continued to ignore us. (Being ignored is not a problem) The bigger problem arose when we asked questions and stated the nature of our visit she responded “…it’s not fair to steal designs.” This was very triggering, alarming and offensive. After completing our look around we decided to leave the establishment and the feeling of negativity still carries over. Once again Etel has great furniture and design, I just think they need a better sales person who is interested in ensuring all visitors capture the full beauty of Etel and Brazilian design. Tchau!"