Aztec Furniture 10551 South Post Oak Road, Houston, TX 77035

"I live in Louisville, Kentucky. I found the perfect bedroom set looking online, but I liked a different bed that didn't come with that set. I called and talked to the owner and he got the information from me about the set I wanted, looked it up and gave me a price I could not beat anywhere, even with the shipping to Louisville KY. He continued to call me to keep me up to date on the status of my order. They were going to ship to a local facility here in Louisville where I would have to go pick it up, rather than drop ship to my door.... not a problem, easier and cheaper that way. The owner calls me back when closer to my ship date and says something wasn't right with the shipping to the facility, so he was going to change companies and have them bring it to my doorstep! Yay! Furthermore, he said he was going to pay the difference in cost to have it delivered directly to my doorstep! The delivery arrived exactly on time, and they were very professional. I can't say enough how professional and accommodating the owner was. He stayed in direct contact with me and made sure I had no worries and knew exactly what was happening with my beautiful furniture set. I could not be happier! I would give 10 stars if I could!"

"Highly recommend ! owners are helpful in finding what your looking for at great prices. All the furniture I got from my house is from Aztec! I don't live in Houston but ill definitely get more furniture from them. The 3 hour drive is worth it :)"

"The owner is arrogant and totally impolite. He lacks respect and his pride gets the best of him. There are some good aspects of this business, so I won't merely give it one star. But, spend your money elsewhere and don't support business owners who are comfortable mistreating clients just because the former have some money and power. Terrible return policy. Won't even let you return mattresses which you buy from him if you take them out of plastic. Unbelievable."

"I have to admit calling from out of state (Denver, CO), I was reluctant on making a purchase. Contacted owner and negotiated a fair price for item. I was a little uneasy on how transaction was made over the phone so I called owner back with my concerns. He helped me understand this is a family business and has been in business for 15+yrs. He explained how the transaction would be processed and his procedures on the 2-business day delivery. Honestly, I was very surprised when my doorbell rang on the exact day and time I suggested for delivery. I also received a follow-up call to verify if item was received and if I was satisfied. VERY SATISFIED! Again, I was a little leery on how payment was made but the owner followed through completely!"

"I cancelled a purchase and the owner yelled at me and told me "I wasn't a real man" over the phone. When I went to get a receipt he had a bunch of "men" (ages 15-65ish) sitting around looking at me like they were there to protect him. He also tried to charge me an excessive cancellation fee that didn't exist. My cancellation was within his store policy but he didn't want to honor it."