North Main Tool Rental 6319 North Freeway, Houston, TX 77076

"Travelled from out of state to do a job, planned a month in advance and even called North Main Tool to make sure they had the equipment I needed. Arrived at their shop to pick up the equipment and they would not rent to me because I was from out of state. I had to go way out of my way to find the equipment elsewhere. I usually prefer the smaller tool rental shops; you get better service and better quality tools, but this shop cost me hours and possibly the success of my job. From this experience, I regard this outfit unreliable and not professional."

"Rented a skid steer with a smooth bucket to flatten out a lot and remove rocks. They were very professional and quick; they prepared the equipment while we were doing the paperwork. It turned out that my vehicle didn't have the appropriate hitch for pulling the trailer so they immediately provided delivery and pick up for a reasonable price; frankly it made the process simpler and one less thing to worry about. The Bobcat worked great and the people were a pleasure to work with. I would strongly recommend them and will definitely rent from them the next time I need equipment."

"I rented a skid steer for digging posts for a fence I was building on an acre of land. When I called to inquire about which machine would be best for the job they gave me three options and what each machine could do. I was very pleased with the machine and with the service when I picked the machine up. Would definitely rent from here again. I am surprised by the low reviews, I believe they have a new owner."

"These people are crooks. Rented a mini excavator from them hydraulic hose broke less than 2.5 hours into digging. They were closed till Monday. Returned the machine Monday was charged for hose, 5 gallons of oil and full 8 hours of use. Only used the machine 3 hours and was charged 400 dollars what a rip off."

"The guy that runs the rental is a real piece of work. The tools they rent barely work. I rented a sprayer and was given no instruction on how it works, the guy just said "stick it in the paint and flip it on". I couldn't get the sprayer to work at all and figured it was broke, especially since the housing was duct taped together. When I took it back they told me the tool was operational and it was "operator error", worst customer service possible. Don't rent from here."