United Pipe & Steel 13501 Emmett Road, Houston, TX 77041

"First the mask thing, I have seen anywhere else where you can't just walk in anymore. The receptionist and employees inside weren't wearing any at first when I walked in without one. The receptionist promptly put one on after I was told I can't enter without one. Everywhere else outside no workers were wearing any either. Just don't get it!"

"Arrived at 10:45am for a 11am appointment. Loaded and strapped full truck load by 11:40am and out with paperwork at 12:15pm. 10/10 would come back here again!"

"This place is great except for the receptionist. Always handing out masks for people to wear, but won’t wear one or acknowledge you until you do. Everyone is the warehouse and office is mask free. Makes no sense why we would be treated poorly or ignored until a mask is put on. Only us though right. As the receptionists window says she fluently speaks sarcasm I guess she’s fluently rude to others as well"

"BEWARE TRUCKERS!!! This place is horrible on receiving!!! We were a hour and 20 minutes late for a appointment and they made us wait til the next day to unload.I knew 24 hours ahead we were going to be late I called the Houston number and was told no problem as long as we were there by 1:00 pm we arrived at 12:20 . We tried to explain and all we got was sorry come back tomorrow. I was told by a rude woman and Gorden the one that was over shipping they had to load there trucks my driver said there wasn’t a truck on the yard. After talking to other drivers apparently this place is always like that. We won’t be back!!!! I would have gave no star if I could of!"

"I have been dealing with them for over 9yrs, never had issues with Martin or Keith but since they are no longer there the transition hasn't been the greatest. They dropped the ball on an order, trying to get it fixed was a nightmare, updates were non existent. Not to mention the receptionist is absolutely rude!"