Barnes & Barnes Properties 311 Jarvis Street, Ypsilanti, MI 48197

"Horrible! Mice EVERYWHERE! No heat this weekend for my college students mine you its 10 degrees outside and maintenance brings a space heater. They say we'll fix it Monday, no the owner should be putting his tenants into a hotel until they can get it repaired correctly. SlumLord"

"I lived here for a year with 2 friends and although the price was great and affordable. If anything broke I was the one to fix it. Most of the contractors they bring in are just people who just live in the area who have tools and are handy. I wouldn't say they are professional contractors. The staff is fairly rude except for the African-American woman in the office. You'd be willing to rent just off of her kindness. But back to the apartment. Hardwood Floors improperly installed and slide out of place. Heat was always on great for the price but hot all the time. Windows leaked badly, and they didn't shut properly. BUGS EVERYWHERE! I was pretty clean and couldn't do much about that. Carpets very old and nasty, and the bathrooms looks like that of a jail cell. But hey when you want cheap you make it work."

"You will be lured in by cheap rent, but there is a reason for that. Most of the housing conditions can be best described as "slums". Maintenance is very slow to respond to issues and typically inadequately addresses them. Water damage from window or foundation leaks is painted over or patched over with more plaster, and broken sliding doors are rigged with bars and wood in the frames to prevent sliding. When they need outside contractors, they do not hire from reputable businesses, nor pay their contractor enough to do a quality job in a reasonable time period. Emergency maintenance does not answer the phone, nor return your call in a timely manner. The windows that are put into the apartments are paper thin and improperly installed, which will allow the slightest breeze outside to blow your indoor window shades. Black mold has been found behind kitchen cabinets. Do not rent from here, you will regret it."

"The unit I lived in was horrible. The whole house was slanted. I had to put blocks under most of my furniture to keep it level. Without blocks, my dresser would have tipped over. Maintenance is terrible. Even after filling out the appropriate paper work, it still took them almost two weeks to come out and look at any problems we had. I'm still waiting for them to fix my window that they looked at in July. The drive way is also awful. It is a gravel driveway filled with potholes. Last winter, they only plowed it once. My car got stuck multiple times because they did not keep up with it. I had to call AAA twice to get towed out of my own driveway. They filled the potholes this past summer, but the repairs only lasted maybe a week. They also only did half of the driveway rather than all of it. The people that lived in the unit before me broke all of the racks in the fridge along with one of the drawers. I called twice to have these items replaced and am still waiting. It has been over four months since I have called last. I can't wait for my lease to be up so I can move out. I will never rent with this company again, the experience has been absolutely awful."

"I stayed in 311 Jarvis for a very long year and it was the worst complex I have ever lived in. There is no buzzer to buzz anyone in and that really doesn't matter because the entrances were always broken, broke into or unlocked. Maintenance was terrible when you sent in a request, there is no parking for more than one guest (my guests sometimes got towed WITH the guest pass in their window), it was full of people who had no business living there which made it VERY unsafe (it's like they didn't do background checks or something) There were always parties, I heard people getting beat up in apartments, smells of weed, people yelling in hallways, ugh it was a mess! I would come home late at night literally scared to walk into the door because SOMEONE would harass me on the steps. The wireless internet that is "supposedly" included in the rent NEVER worked, I barely got a signal, and the office staff were just rude. The apartments were spacious enough and it was right by Eastern! Those are my only PROS about this complex."