Blue Heron Pointe

"Once they received a new management team Carla was very attentive and helpful. They are very welcoming and fast and responsive. Great place for my family. We have been here almost 5 years."

"We have lived here for 4 years and it has turned into a nightmare with the management changes. (It was wonderful 4 years ago with the original owner, Danny). Emails and phone calls with resident questions/concerns are routinely totally ignored, and there is no one at the “leasing office” to directly talk to about issues. They are great at sending out automated reminders about rent! Update: someone did reach out to me about my concerns, and I replied to the email. Per usual, no one has responded back (going on two weeks at this point). This has been our experience over and over: no response from management and no way to get in touch with them. Update #2: I don't recommend living here if you don't want to be jolted awake by the neighbor's motorcycle at 5:15am every day (including often on Saturdays). Management doesn't care. New management is arguably worse than the old management. When would it be a good time to come by the office? We live two doors down, I work from home, and have yet to see anyone at the office. Continuing on with a year of 5:15am wake-up calls (via neighbor’s insanely loud motorcycle start-up right outside our bedroom)."

"Once they switched Management David and Carla were quick to respond to my requests. Got a follow up call as soon as I sent the request in. What a relief!!! Thanks you for your prompt actions on my request!"

"Carla the property director was extremely nice and attentive. She was able to answer any and all my questions that I had also was able to extend her guidance as well"

"I called this morning and left a voicemail as I have not been able to reach anyone via the phone numbers posted for the leasing office as there is no one onsite. Carla promptly returned my call, answered my questions and resolved my issue while on the phone with her. I really appreciate the quick reply as previously I have had to reach out numerous times to the leasing office for support. So glad to have a positive experience this morning...thank you Carla!!!"