Reserve at Biltmore Park Apartments
About the Business
The Reserve at Biltmore Park Apartments in Arden, North Carolina offers spacious and well-designed apartments just a short walk from Asheville. Nestled in a beautiful wooded setting, residents can enjoy the tranquility of nature while still being close to dining, shopping, and entertainment at Biltmore Park Town Square. With easy access to I-26, local schools, and the library, our community is conveniently located for all your needs. Our one, two, and three bedroom apartments feature modern amenities such as 9-foot ceilings, walk-in closets, and custom cabinetry. Residents can also take advantage of our sparkling pool, sundeck, and 24-hour fitness center. Schedule a tour today to see why Reserve at Biltmore Park Apartments is the perfect place to call home.
Photos
Location & Phone number
300 Cranbrook Dr, Arden, NC 28704, United States
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed
Reviews
"-land mine of pet waste per every 4 square feet -hot tub closed for 2 years due to “leak” is now a mosquito invested swamp in front of office -pool area rivals that of a Motel 6 -fitness center far below standards of a holiday inn -sidewalks perilously obstructed by tow hooks -weekly car break ins, vandalism and theft -rotating door of maintenance personnel (requests are arbitrarily closed) -management unwilling to take action -rapidly rising rents, many units above $3,000/month"
"Madison helped me move into my absolutely gorgeous apartment. She has been nothing but helpful and responsive when I have questions. She also made sure the apartment was spotless before moving me in! The grounds are beautiful and feel very secluded from the busy Long Shoals Road. The pool is huge and has a great open deck with chairs and grills. Two dog parks as well as the walking trails that lead to Biltmore Park! I couldn’t be happier. I highly recommend Reserve at Biltmore Park!"
"Wonderful experience with this apartment community. The entire office & maintenance staff are top notch and truly care about the residents. The grounds are beautiful - there aren't many complexes that have a 5-mile hiking trail in your backyard = huge perk! Also, the conveniences to groceries, fast food, interstate, & the airport are also a plus. The apartments themselves are cozy with a fireplace that comes in clutch during this time of year and a private balcony with a wooded nature view (I love watching the neighborhood bunnies hop by while drinking my morning coffee). I'm very grateful I found the Reserve during my apartment search!"
"One of the biggest issues that residents face is the time it takes to get work orders completed. No one wants to wait weeks or even months for their maintenance issues to be addressed, especially if it's something that is affecting their daily life. The quickest work order completed in my apartment was over a 2 week wait. You always have to put in multiple work orders as nothing is fixed the first time, so you end up waiting months for something to be fixed. Unfortunately, in this particular apartment complex, it seems that the lack of communication between the maintenance and office staff is exacerbating the problem. Without clear lines of communication, work orders can fall through the cracks or be forgotten altogether. When I call the office staff they never know what is going on with my work orders and never follow up. In addition to the slow response time, residents are also dealing with other frustrations such as thin walls. It's not uncommon for apartment buildings to have thin walls, but it can certainly be a nuisance when you can hear every little noise your neighbors make. This lack of privacy can make it difficult to relax and feel at home in your own space. Overall, it's very understandable why this apartment complex has a low rating. It's important for apartment complexes to address these types of issues in order to keep their residents happy and satisfied with their living situation. A slow response time to maintenance issues and thin walls are just a few of the common problems that residents can face while living here. It's important for management to prioritize effective communication between maintenance and office staff to ensure work orders are completed in a timely manner, not forgotten, or overlooked."
"Can't say enough about the complex, I moved in at the start of October to the townhome side of the units. the unit was clean and well appointed. Nicole was amazing from start to finish with our move in. maintenance was responsive with helping me navigate the unit. I have enjoyed my time and feel this could be some place that I would like to make home for a few years. VERY pet friendly and child friendly! just a great overall community not to mention it is so close to everything and such a great walk to Biltmore Park."
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