Mattress Firm Clearance Center Cary Crossroads

"Wonderful experience with Dan and also Hunter when we came in for the 3rd time to test out our final options. Both very knowledgeable and helpful. They gave us a great deal and Dan did a great job of following up and seeing how he could assist us as we were contemplating! Got 50% off a really nice mattress and a great payment plan to go along with it! Thank you for the help!"

"we got the most excellent customer service. We came in needing some guidance and information, but receive the information in a no pressure, but helpful way that let us to make a great decision for our purchase."

"This place was a nightmare. We had purchased the same mattress before from a store in Beaufort, NC. The Beautyrest mattress was excellent. We needed to replace a 7 year old Beautyrest mattress we had purchased from another Mattress Firm store in Cary. We ordered the exact same mattress we have in Beaufort, NC. It arrived broken and useless. We then replaced it with the same Beautyrest mattress we had had for 7 years. This second Beautyrest mattress was total garbage. It caved in more in two weeks than the older Beautyrest mattress caved in after seven years. I then had to call for over a week before anybody answered the phone. Today I was finally able to get a refund, with about $600.00 kept by Mattress Firm for the pleasure of having two new Beautyrest mattresses that were defective and were of pathetic manufacturing quality."

"We purchased a king size bed in September from this location, then recently we purchased a platform bed that requires box springs, of course we call the store to purchase box springs…they charged us $268.13 for two twin size ones! We were told they do not have any king size, but they sell king size beds! I’m given a date of delivery for the new purchase. The date arrives and the delivery did not happen! We call the store, speak with both the manager and Dan, they apologize and re-schedule the delivery which was tonight only to be called by the delivery department stating they can only find one twin box spring…after a few moments they finally locate the 2nd twin box spring. The delivery truck arrives, the guys unload box springs, bring in the home to find one of the box springs are broken with a large hole in the fabric! We call Dan to report the problem and he says, we will fix this and not charge you another cent?!!!?? Like really?? I would NOT recommend shopping at this Mattress Firm location. I failed to mention on our first purchase of the king size mattress, the delivery too was delayed because the “truck broke down”. Almost the same excuse given this time as well for the messed up delivery, they were having “truck problems!” Again, please find another competitor to purchase from, it is definitely not worth the hassle!! This business is not trustworthy."

"I had a wonderful experience buying a mattress here. I wasn't rushed to make a decision or forced into the most expensive options. Dan did an excellent job of helping me navigate through the volume of options while finding something quality to sleep on. Working two jobs meant my mattress needed to be an investment into my health and is a huge 10 year decision. He was knowledgeable and attentive even with other customers in the showroom. Definitely recommend if you're looking to actually try a mattress versus buying online without having a chance to try it."