345 E 94

"We've been living here since last January, and while the staff has been friendly, our recent experience with maintenance has been disappointing. Repairs were generally addressed quickly, although occasional reminders were necessary. We submitted a repair request for our broken microwave on December 17th, almost a month by now. Despite the repair requests and many conversations with the concierge, the issue persists. It was difficult to reach the supervisor, and we were told that appliance repairs are outsourced to another company that is not dependable. It was slow for the management to communicate with this contractor, and the fact that no one seems to know who should fix the microwave and when can it be fixed were extremely frustrating. While we understand the challenges during the holiday season, it took weeks for them to even start working on this problem. No temporary solution was provided, and the inconvenience of living without a microwave in a supposed "luxury" apartment is disheartening. One staff also mentioned another tenant's 2-month wait for repairing a different appliance. The lack of effective and timely resolution to maintenance issues were disappointing. The management needs to work on their communication and ensure swifter action in addressing tenant’s needs. We have to buy a tabletop microwave to get by. 1/31/24 Update: It has been 45 days since our microwave stopped working, we are still at an impasse despite our best efforts. We were told there's an unresolved bill for this building owed to the contractor responsible for appliance repairs. Until this bill is settled, the contractor is not addressing issues with our microwave or any appliances in this building. Who would've thought even a month and a half is not enough to fix a microwave?"

"I would give it NO STARS IF THAT WAS AN OPTION. IM LIVING LESS THAN 2 MONTHS. I'VE HAD NOTHING BUT PROBLEMS.!!! MANAGEMENT DOESN'T RESPOND. THE MANAGER DAVID YELLS AT YOU AND INSULTS TOU."

"Great building with the most friendly staff my wife and I have ever had at a building in NYC! Whenever there was an issue (which was infrequently) they fixed things quickly. A great place to live!"

"In over 13 years in Manhattan, this building was my all-time favorite! The staff was very helpful and responsive (the super, David, Daniel Seron, the front desk attendants, etc.) I always felt as though I was part of a true community that was safe, clean and welcoming. The building had extremely friendly and courteous tenants (there was even a mom group that met in the lounge which helped as I transitioned to motherhood). I was always happy to go home and be home - the apartment itself topped any other apartment I had lived in -- it was very spacious, with bright beautiful views, very quiet, and was packed with top amenities. I rarely if ever had an issue, but if I called for maintenance, the guys were there in an instant to help! My family moved out of state for work, or we would definitely still be there. It truly was a rock star building and apartment -- I was always so proud to have people over because I knew I lived in a beautiful home. We were in the A-line and the units were all renovated and super gorgeous with loads of space and washer/dryer in the unit! I would recommend this company and building to anyone - top notch experience for us. I highly and unequivocally recommend!"

"I moved into Chesapeake a month ago and so far my experience has been good. Initially when I was trying to get my application in, there was a bit of discrepancy between my Canadian equifax credit report and the US report, but the manager Anel and leasing director Daniel patiently worked with me to get things sorted out (despite my angry conversations). I could tell they honestly wanted to help me get the lease. After I moved in, there were a couple of small issues, I raised them on the building management repair portal and it was fixed right away, same day. I am certainly paying a premium for the studio apartment, but the way I look at it is - it’s cost of convenience. For someone like me, who works 12 hours, having a doorman pick up all your deliveries is a big win. Infact I order all my household consumables on amazon and it’s great to have them accepted by the doorman at the end of the day. All the doormen are super nice and always greet you with a warm welcome and are very respectful. The wifi lounge was extremely useful when I didn’t have internet in my home. Laundry and gym are definitely awesome too. And the fact you can look them all up online is even better. Never had to wait for an elevator for more than 20 sec. There are some cons like old AC, and thin walls (noise factor) but I am willing to overlook them for the benefits that I get."