Fieldstone

"The fire alarms are unreal. It sounds like a nuclear bomb is about to explode and they go off all the time at any point of the day. Can't even sleep in peace half the time. The rent is also horrible. We got $250 back after enduring at least 20 fire alarms. Why is there a promotion for a free month of rent if you sign up in July or August while people who signed earlier didn't get that same offer? The lease having us pay $1560 for a week in August was also outrageous. The construction still isn't done. The gym was only opened a few weeks into living here. Half the amenities here aren't even usable yet. If it wasn't for the location, I highly doubt anyone would renew their lease. The room itself is fine but man everything else is brutal."

"INVESTIGATE THE FIRE ALARMS; CHANGE SOMETHING!! The amount of alarms is absolutely absurd and, like was mentioned in another review before me, I am also developing real anxiety about being woken up at random times. The 15+ false alarms are your responsibility, not ours at this point. North Apartments also have kitchens and similar living situations, the amount of alarms they have is nowhere near the amount in this building. All we’ve received for “construction interference” is a $250 credit, and they have taken no blame for the alarms. They have absolutely no experience or understanding of running an apartment building. Edit 1: Another at 9:11pm, 10/1/2023. Edit 2: Another at 4:45am, 10/6/2023."

"Absolutely horrible experience a month in. Would not recommend to anyone. We have only been able to live here for 35 days and the fire alarms have gone off about 20 times. The management then has the audacity to blame students for setting it off rather than addressing their own faulty system. The rent is extremely overpriced and the building has not been able to hold any promises. As originally advertised, there was supposed to be parking available for us, but instead they made us park 1 mile away from the building in Lot 22 or Lot 11 despite there being 4 parking lots next to the building available for "off-campus students" which is how we have to classify for meal plans. However when it comes to parking, we're classified as on-campus. This means we're being inconvenienced for BOTH parking and our meal plan as well. They promised us free Wi-FI and then made us use the U-Mass wifi, which we technically pay for in our tuition. Not to mention it is incredibly unreliable especially when it comes to phones and laptops as well as other devices such as SmartTV's, Firesticks, and Xbox's. On top of this, we were promised a fitness center, a bouldering wall and a cafe. When we first moved in, none of this was available and was still under heavy construction. The fitness center was not complete until 6 days ago and the rock wall and cafe are STILL not complete. Now that it's fully done, for whatever reason they leave the door to the fitness center open so that ANYONE can get in as long as they get through the front door, which is incredibly easy. With all of this incomplete, they still have the audacity to charge us full rent even though they have not lived up to one promise. In August, they made us pay for a full month's rent despite them not allowing us to move in until the 25th. Then charged us ANOTHER full months rent 7 days later on the September 1st. Although the apartments themselves are nice, everything else has been a dumpster fire."

"Would absolutely not recommend at all. Absolutely ridiculous that they blame us students for the faulty wiring of their fire alarms. A fire alarm doesn't go off that often unless the wiring is faulty, period. Actually investigate the fire alarms by hiring EXPERIENCED electricians. To add insult to injury, the maintenance number and office number might as well not exist, because nobody answers the phone during business hours. I've tried calling during every single business hour possible during every single business day for a week straight since I moved in. I left countless voicemails and nobody answered. Ridiculously overpriced for the quality of their apartments too. Would absolutely not recommend at all. Hey Fieldstone, when you read this, STOP updating your google profile for this business and START listening to us residents about our complaints! I will be escalating this situation if things are not remedied soon."