North Square Apartments at The Mill District 75 Cowls Road, Amherst, MA 01002

"Thank you for your prompt response . Seams that this is the third time I/we've had an issue with this.I wonder which time was my fault? The second time maybe? And if so, im willing to take responsibility for that. Nonetheless. Thank you"

"Two months ago I left negative feedback then I remove it because the problem was solved. Now we have serious problem which is disturbing the tenants and visitors. There is a lot of dogs owners are out of the control and they broken the law everyday by walking their dogs without leash in the hallways, garage, courtyard. My aunt has phobia of animals specially dogs and she is suffering and scared of getting in and out of her apartment because of uncontrolled animals owners who lives in the property. Please do something about that or we will report that to the City. Thanks"

"The good: - package lockers - decent gym - parking lot plowed quickly - On the 33 bus route The bad: - paper thin walls - I could hear my neighbors' shower running, my neighbor's dogs both across the hall and two doors down barking and hear and feel my neighbors washer/dryer running. - I had horrible neighbors above me that chose to ignore quiet hours on a regular basis. Calling management did absolutely nothing, even when I was woken up in the middle of the night. - The ventilation system will let you smell what your neighbors are cooking or smoking. There were times the odors made me sick and I had to leave my unit. Again, management did nothing. So much for quiet enjoyment. - Management is rarely around. Phone calls are not returned promptly. No notice of things like painting the hall. - Wiring had to be re-done in several units despite the complex being 3 years old. Makes you wonder what corners were cut. - Windows open maybe 3" which is a fire code violation - Maintenance is nice but does nothing. I had several issues when I first moved in that took over a month to fix. My shower didn't drain, blinds were missing a control rod so I couldn't open and close them, and the oven was not cleaned properly so it started smoking twice and set off the smoke detector. Paint splatters on the floor and counter were not cleaned up. Flooring already peeling in places. - If you have to break your lease for any reason, you'll owe 2 months rents even though your unit will quickly be re-rented in a week."

"The best apartment complex in Amherst for people with children or pets. I have lived in many apartments complexes around the Amherst area, and this new one is my favorite due to the friendly staff, convenient location, and useful amenities: gym (with a peloton), dog wash room, playground for kids, and a small gravel dog area. The location is within a walking distance of a dog/children park, a bus stop, has lots of parking, and a shopping area. The manager, Arthur, is very friendly and accommodating to each resident's needs. Julie, one of the office staff, is so kind, communitive, and extremely helpful. The other maintenance staff I see around multiple times always greet me with a smile. They keep the hallways and parking area clean and clear of snow. I felt safe in the area thanks to the electronic locked doors key system, security cameras, great lighting at night, and a security guard patrolling the area. Definitely recommend living here if you have small children, pets, or want a quiet (not so college like) environment."

"My fiance and I are in love with our new apartment here. Management is very attentive and friendly. From the day we toured, we felt welcome and couldn't wait to move in. Close enough to UMass, if you need to go there, but far enough away that you don't feel like you're in the middle of a college town. If you are thinking about moving here, just do it. Its absolutely worth the money given the location, brand new apartments, and amenities."