Swift Properties LLC

"Terrible rental company always has hidden charges and over charges. Did not clean vents or ac unit at move in but charged when it stopped working and definitely discriminates based on race!"

"DO NOT LIVE HERE NO MATTER WHAT. Please read full review!!!! Don not be fooled!!!!!! There are better places. They dont check credit scores or really care about rental history and we were so happy to find this place, HOWEVER Living at Clover Hills has been an absolute nightmare. When we saw they worked with Crow Tow we were hesitant but again we had no choice. First the lease, it's extremely long and absolves swift properties of any fault FOR ANYTHING even if it is no ones fault. They have general clauses in lease so look out for that. There's a reason they work with Crow Tow; a highly well known towing company with predatory practices. They dont allow you to do a walk through before signing the lease, they painted over damages within i the unit( see pictures) celings creaks REALLY badly and loudly. It sounds like a herd walking around but there's not much you can do. If anyone takes a shower the water heater bangs really loudly afterwards and it can be heard from inside your unit. There's no hot water while showering and if it does come on it last for maybe 10-15 minutes and takes at least 1.5 hours for it to get hot again. There is absolutely no sound proofing so you can hear others conversations, tv if its playing loudly amoung other things. There's no insulation so when its cold you will be running your heater. It was so bad that we had to use space heaters in combination with the heat it's self so your light and gas bill has the potential to be high at the same time costing more money. You will be better off going somewhere else."

"Swift Properties, LLC went significantly above and beyond my expectations. Every step and practice was a pleasant surprise. The management is top notch; both knowledgeable and approachable. The requirements to be able to lease from Swift Properties, LLC are very fair. The properties are WELL maintained and updated. I've leased many properties throughout my lifetime and none of the other property leasing companies come close to the quality and class that accompanies doing business with Swift Properties, LLC. I want to specifically acknowledge the professionalism and good nature of Katie and Ashley. Any company would prosper with these two ladies, but Swift is the lucky employer to have them. I didn't wonder or worry about a single detail under the guidance of Katie and Ashley. Truly, both of you should pat each other on the back, you are VERY good at your jobs!"

"Our experience from the beginning has been the most professional, comforting and easiest experience I have had renting a place. First Katie was so helpful she was very prompt and organized. Ashley worked her day off to finish processing our documents and in less than 72 hours all of the paperwork and behind scene preparation was complete. When we moved in the place was clean and ready for move in we like our apartment and feel very at home. We are happy with the space and the area. Maintenance is on top of grounds and building. I just want to say thank you swift management and crew for making this a place to call home ."

"Swift recently acquired our rental home from Spire properties. We did not anticipate any changes from this buyout. When we did get notification that the sale was completed, nothing seemed awry. Then came additional notifications. What seems professional on the surface is actually a riddled rotten underbelly of a company. I have never in my life seen quite such horrible handling of an account in my adult life. Do not expect a phone call or an email back. If you call their office and leave a voicemail do not expect to be called back. It doesn't matter really what the case is or if you call to speak to somebody directly. Nobody will respond. They "receive lots of emails." I have a disability and two task-trained dogs in the home. I was given an unreasonable deadline to get a specific form signed by a professional. My therapist was more comfortable writing her own letter. This is federally acceptable. Swift decided that the letter was not going to suffice. I have since filed a HUD complaint against Swift. It is written in the HUD bylaws that no specific form can be required. Even so, Swift charged multiple late fees despite me meeting the agreed upon deadline with the specific form signed (I gave into this request out of sheer exhaustion from this taking so long). When we contacted them to ask them to remove the late fees from our account so we could pay rent, they said "We will fix it." We decided to mail a check and we emailed them telling them this. Like I mentioned earlier, the standard protocol for Swift is not to respond. So, four business days pass and someone actually showed up on my porch and left a non-payment notice in my door. Did this person knock? Of course not. Did anybody fix my account? Of course not. Did I meet all established deadlines? Yes, yes I did. Because of this debacle, Swift has triggered multiple psychological episodes and I am wholly and completely exhausted. This is no way to treat a person with a disability. Hell, this is no way to treat a human being. If you are hoping to rent a home, I encourage you to look elsewhere. I cannot get out of my lease without paying $600 more than my established regular rent of $900. And that doesn't even include the cleaning fees that Swift would charge me, despite already holding a security deposit. I do not anticipate that Swift will ever return a security deposit when I move out. I do not anticipate that Swift will refund me any late fees that they have decided to charge me. That is just the type of company that they are. They are slumlords and they will take you for everything that you are worth."