Holiday Inn Des Moines-Airport/Conf Center, an IHG Hotel

"I went mainly for the cause of a convention, the rooms weren't huge but a fair size, the service was great, and the location is great because if your getting off a flight since it is located near an airport, they offer a free shuttle service to get to the hotel. Overall, pretty great, although I have been at better ones."

"I arrived in Des Moines after the cat rental shops closed. Walked over in the cold and snow, by the way they have a shuttle that runs 24/7. Got room and 4 hours of sleep. The was OK, nothing special. Smelled a little funny, probably hadn't been rented in a while. Breakfast was good."

"My room was exceptional and better than any other IHG in the metro area. Very friendly staff, poolside rooms, and the room I stayed in had the coolest decor of any IHG hotel in the metro including a fireplace! It's a must see!"

"The restaurant is closed for over 2 weeks for the “holidays” but they don’t mention that means there was no breakfast during that time. They also didn’t mention that the pool would be closed for the morning and that the hot tub would be closed for days. The staff was not very helpful or courteous. Things look old and definitely need to be fixed or updated. It has lots of empty rooms and very few guests which now I understand why. It is so sad because it is a very large hotel with lots of ballrooms and spaces for parties etc but no one wants to use this hotel anymore and I understand why."

"At the last minute we had to move my wedding room block and breakfast to the Holiday Inn and they were very accommodating. While they did help us in a time of need they were kind of hard to get into contract with-so you’ll have to keep the pressure on to get responses. The rooms were clean and I didn’t hear any complaints from my guest. I appreciate that they were able to offer a breakfast ticket for my guest from their restaurant and their hospitality room was nice for everyone to gather if post breakfast for a gift opening. Overall a good experience."