Renaissance Des Moines Savery Hotel
401 Locust Street, Des Moines, IA 50309
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About the Business
The Renaissance Des Moines Savery Hotel is a luxurious lodging institution located at 401 Locust Street in the heart of Des Moines, Iowa. This historic hotel offers a blend of modern amenities and classic elegance, providing guests with a sophisticated and comfortable stay. The hotel features beautifully appointed rooms, a fitness center, a restaurant, and event spaces for meetings and special occasions. With its prime location in downtown Des Moines, guests can easily explore the city's attractions, restaurants, and entertainment options. Whether visiting for business or pleasure, the Renaissance Des Moines Savery Hotel offers a memorable and unforgettable experience.
Reviews
"Everything was great. Staff, food, drinks, etc. If there is a negative it is probably parking but to be expected in a DT environment. Good area too. Walk to many place easily."
"Rooms are nice, location good, staff friendly. But my son couldn’t play his Xbox bc there’s no way to turn the tv down. Front desk told me the technician could fix it but he couldn’t. Tried just using headset but still came through the tv. Bad thing is we’ve already booked here for next weekend too. Guess we’ll be bringing our own tv which is a pain!"
"Probably the single worst hotel experience I’ve had. Pros: - service is nice - Rooms are clean Cons: - standard rooms are small. The bathroom is even smaller… and I’m a small person. - The showers were cold and it was -30 degrees out. All I wanted was a warm shower. On night 1 I mentioned the water not warming up. Front desk told me it was an old building and to run the water for 10-15 minutes (waste of water). The water was still not hot. On night 2, I tried again and called front desk to get the water checked out. Took a cold shower. On night 3, I checked in and they told me there was an issue with half the building and they were working on it. They offered to change rooms, provide a discount, or get points. That was nice. But it was my last night and I wish they had been more proactive about it all. - getting an Uber for my early flight was difficult. I think due to availability. I called downstairs in regards to the shuttle service and front desk told me that the shuttle driver COULD show up and that sometimes the driver just doesn’t show up. I ended up paying a crazy amount for an Uber instead. - Heard from a coworker that the platinum breakfast was subpar at best Just really not a great time."
"Love this place as it is in a prime location downtown! Staff was very friendly and helpful. It is centrally located with plenty of restaurants and pubs within a short walk. Rooms were clean and fresh. The front desk staff was accommodating!"
"This hotel is gorgeous! Very swanky and the customer service is beyond! Shout out to Maddie at the front desk who was a difference maker. I would have given 5 stars but the register/vent made annoying noises all night long. Please see video for example. Would come back but would just make sure our room didn’t have this type of heating/ac if possible."
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