Champs Family Automotive Surprise

"We brought our motorhome to Champs because they were the only shop nearby that could work on that size vehicle. I’m so glad we did! They did a great job and communicated with us every step of the way. If you have a large vehicle or diesel vehicle - look no further! This is the place."

"I do all of my own automotive repairs but brought my classic car in that I recently acquired for an alignment due to the specialized equipment typically required to do alignment. I agreed to their fair cost of alignment but I was upset at the cost of an added part and associated labor when they found a stripped adjustment bolt. Honestly just Sticker Shock for the labor and on the part price markup, as I said before I typically do all my own work and source my own parts. I decided to just bring the car home and do my own “at-home”alignment. I got a call from the shop while on my way to pick it up and they found a solution that worked without any additional expenses. They performed the alignment and the car drives fantastic! I’d like to commend them for taking care of their customer and will recommend them to friends and those who don’t turn their own wrenches! Cheers!"

"I took my teenage sons 18 year old mustang convertible to Champ to fix the AC, cause we all know how important AC is in Arizona. The techs were very diligent in the search and cause of the problem not to mention quick in getting it repaired and back on the road at minimal expense. They also pointed out something to keep eyes on for possible need of repair down the road. It's nice to have someone who is honest in what needs to be done now or not. I highly recommend Champ and the rest of the folks at Champs Family Automotive. Lance Lasater"

"We were referred to this place from another business as we were on the move looking to have a frozen hub removed off our quad axle. My son and I weekend project. First, the place is super clean...great first impression. Second, the front desk guys are nice people, helpful, patient. You get the feeling they actually want to help and like their field of service..that reflects a healthy atmosphere and work environment. Third, they show support for local law enforcement. Can't miss the flag flying outside and the one on the wall inside. And appreciation plaques on the wall. Fourth, the owner grabbed the quad axle went in the back and removed the hub and didn't ask for anything in return. He was willing to help no charge. Also it says a lot that the owner is that involved in the day to day grind of the business."

"I am impressed with this small shop. The workers are friendly, compassionate, knowledgeable and fair. They will not pressure you or try to use scare tactics. They give you the information, and let you decide what you want to do with it. They replaced my rack-and-pinion on my Ford F-150. Not only did they give me the best deal after shopping around, they also honor military and veterans with a service discount, and they gave me the option of purchasing the parts myself through a third party and they perform the work. They work with insurance and out-of-pocket. They keep you informed of the work, your options, and do not perform any work without prior approval. While they were doing the work they noticed another small item that needed attention. They called me and asked if I wanted them to take care of it. I approved, and they did that also... only charging me for the part and no additional service fee since they were already in there. I feel like I've found a go-to place, and they will be getting more of my business for my vehicle needs. I feel comfortable recommending this place to my friends and family."