Aaron's Auto Repair 363 North Rogers Road, Irving, TX 75061

"Some of the work performed on my vehicle was in complete. Parts he said he bought for the repair was never put on my vehicle according to the other auto shops which the vehicle was taken."

"Edit #2:still calling almost every day with no answer. I just really want an update guys. Why don't you care about your customers? I'm really not trying to be difficult I just want basic customer service. EDIT: I will literally take my review down if you guys stop ignoring me all I've wanted for months is an update, I'm not trying to be difficult, just an understandably disgruntled customer. Please just contact me, it's not that hard. Look at my Google profile, I rarely leave bad reviews and when I have a bad experience I usually don't write about it because I know people have bad days and businesses are made up of people. I'm not trying to be a jerk. I just don't know what to do at this point. Come on guys, you know this isn't okay. I'm a paying customer that just wants to stop being ignored. Your shop is literally an hour away from me, I shouldn't have to spend two hours of my day to come to the shop and hope someone is going to be there. It's not hard to call me back, text me, answer your phone or leave a voicemail. I'm really easy to work with,the reason why I left a bad review at this point is to see if it would get your attention since nothing else does. Take responsibility as a business instead of trying to defend yourself, I've been ignored for so long at this point when all I've wanted is an update. Original review - They've had my vehicle for almost 6 months and haven't answered any of my calls or texts to give me an update in so long, I literally call and leave voicemails everyday. I don't know what happened to this place, the service used to be so good. I'm not even sure how I'm going to get my vehicle back at this point. I've already spent $350 to tow it there. I just want them to fix it or be honest with me if they can't or give me an update?? Anything???"

"Scammer. He will take your money than ignore your messages. Stay away from here unless you like your money getting stolen. EDIT: Aaron is online scamming people for money, he stole 140 from me!!! DO NOT DO BUSINESS WITH THESE PEOPLE"

"If you want to go to an honest shop that isn't trying t upsell/rip you off you NEED to come here. The owner Ali is the most Sincere and caring mechanic I have EVER seen in my life. Firstly he gave me a free Diagnostic on what exactly was causing my engine light and what I could do to fix it, whereas the other place I was going to go to wanted to charge me 120$. I also spoke to another Customer who he helped greatly by allowing him to have a free loaner so he could continue to work. I can't say I have ever seen a mechanic as nice as this guy is what I can say for 100% certainty!"

"Ali gives great customer service he goes above and beyond to help the customer. My SUV had to be towed in to his shop since it left me stranded and he diagnosed the vehicle for free and kept it overnight at no cost to me he definitely cares about the service he provides. Thank you. So much Ali. I appreciate you very much . I would definitely recommend Ali auto service he is efficient informative and treats customers very nicely I have my in Nissan Altima that needed shocks, struts and brakes and everything was done same day car runs great"