Firehouse Inn

"We stayed there because of the price, and were delighted with this older, quaint, clean place. Especially the lady who runs the place. She was so kind and helpful. Our trip was better because of her. I think her name was Stephanie? Regardless, if you are not the type that has to stay in a new fancy hotel with free breakfast, this is the place for you."

"Great location. The family running it is super sweet and helpful. Cabin was cute. Was able to have our dogs with us."

"Nightmare Experience: We have attended the annual truck show every year for several years, an experience our 10 year old looks forward to all year long. This year we decided to stay for the weekend. We booked the room in march for the weekend of sept 15th-17th. Friday, Sept 15th we headed up to start our weekend of fun. We received a call to confirm our stay around 5pm, we confirmed and notified we would be a little late for our check in. We were charged the full cost for our stay at that time. Unfortunately, shortly after, our car broke down just outside of Indian River. It was late and dark, so we ended up having to book a room in Indian River Friday night. The next day we were able to fix our vehicle and made it to the truck show. After our late and rocky start to our much anticipated weekend we immediately went to the truck show to enjoy the festivities with plans to go to our room before the parade. After our fill elephant ears and trucks we headed to the hotel to get our room key and freshen up before the truck parade. When we arrived to the hotel we were informed our room had been given away. We explained the circumstances and that we had confirmed our reservations and had already been charged in full for our 2 night stay. The owner told us it was too late and that when we did not arrive Friday he gave our room away. This was frustrating considering the fact we had confirmed and had been charged, but we accepted it and asked for a refund to book a room somewhere else. He informed us he would not be giving us a refund even though he had booked our room we paid for to someone else. That we were "out of luck". I explained that we paid for the room in full and confirmed our stay and that once he charged us for the room it should have been ours to use as we wanted during that time frame even if that meant not using it At all Friday due to our car troubles, it was still paid for. Instead, the owner took the opportunity to make more money and double booked our room leaving us out our money and with nowhere to stay. I was truly shocked at the owner's lack of understanding or apology for ruining a stay we had booked 6 months in advance. Unbelievably poor customer service. Since the owner refused to refund our money we had to contact our bank to cancel the payment who thankfully has much better customer service and understanding of the hospitality business than this hotel. AVOID AVOID AVOID"

"Clean rooms, great rates, awesome location. It didn’t have that musty smell or mold that others we have seen have. Wouldn’t stay anywhere else! The owner is SO sweet, even my bashful toddler loved her! There are chairs and benches outside as well. Bonus for the morning coffee! Also a great restaurant and fudge shop across the street. Thank you again!!"

"We have stayed in many places in Mackinac and St Ignace, as we traveled to our own Canadian cabin. But this place is a real gem. We will be back! The interior is so cute and cozy. Extremely clean and comfortable. The inn and its cabins are tucked into a curve on the quiet end of St. Ignace, but still within walking distance of restaurants, shopping, and the ferries. One stay and it’s our new favorite!"