Geek Squad
5140 Great Northern Plaza South, North Olmsted, OH 44070
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 7:00 PM
Photos
Location & Phone number
About the Business
Geek Squad is a technology institution located at 5140 Great Northern Plaza South in North Olmsted, Ohio, United States. Our Geek Squad Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you need help with installation, repair, or troubleshooting, we've got you covered.
Our Total Tech Support membership is dedicated to supporting all the tech in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home, assess your needs, and create a customized plan to meet your tech goals.
From phone repairs to computer setup, TV mounting to smart home installation, our team of experts can handle it all. We also offer expert repair services for gaming consoles, cameras, and appliances. Plus, our Geek Squad Protection ensures that your tech stays in top condition beyond the manufacturer's warranty.
No matter where you bought your product, Geek Squad is here to help. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store for expert advice and assistance. Stay up-to-date on the latest tech innovations with our Geek Squad Intelligence blog and tech tips.
Trust Geek Squad for all your tech needs - we're available 24/7, 365 days a year to keep your devices running smoothly.
Reviews
"Very helpful and thorough. Came shortly after I placed a call four"
"Peter was awesome,very friendly and helpful helpedwith connecting drawing tablet to laptop"
"Had an issue with my webcam. My first call did not fix the issue. The second phone Tech that I spoke with was amazing and fixed my problem rapidly. Of course it was operator error but I was grateful that he fixed the problem"
"OMG, I tried to make an appointment for Geek Squad to repair an appliance and was put on hold, shuffled between departments and phone trees for almost an hour. Then when I finally reached a real person the phone call got dropped and I had to start over again from scratch, this time specifically asking for the person I had previously spoken to. Never did reach them, quitting after 15 minutes of canned music and waiting. I then tried calling the store manager but never got past more piped in music, and after 10 minutes hung up. Tried calling again later in the day and was left on hold for 15 minutes before a person actually picked up the call. I was then put on hold for another 10 minutes before the appointment was scheduled. In total this was two hours of my day spent trying to just make an appointment. Two hours! I could have done this faster had I just gone to the store and made the appointment there. Further, I would have done all of this online but since I have the Geek Squad Protection Plan the website said I needed to actually call. DEFINITELY NOT A HAPPY PERSON RIGHT NOW."
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