Sawmill Ridge Apartments

"TLDR: I moved to this complex due to the cheaper (starting) rent and the location but the subsequent rent hikes and lack of quality of the apartments and grounds keeping has made it hard to justify staying. If you need an apartment in a great location this may be for you but if you have any issues with quality or upkeep I would suggest looking elsewhere. Rent and Fees: They raise the rent for current tenants by 6% every year. I started with a base rent of $1200, but now it’s $1399 for the third year lease. That’s not including the fees that they charge for various services, such as Building and Facilities Fee ($13.00), Personal Content Coverage Fee ($8.00), Trash Reimbursement ($30.00), Pest Control Reimbursement ($7.00), and Pet Rent- Dog ($70.00 for two dogs). Total: $1574.00 Per month. Internet and Utilities: They require you to pay a minimum of $55 a month for internet. The internet service is unreliable and slow, and sometimes it goes out for days. They use NEP for water and electric, which means you have to pay extra fees, to NEP, for those utilities as they up-charge. Maintenance and Repairs: The maintenance and repair service here is very poor. They don’t respond to requests in a timely manner, and sometimes they don’t show up at all. For example, the door handle on my front door fell off and no one came to fix it for a month. I had to fix it myself. Amenities and Improvements: The only positive thing I can say about this place is that they have made some improvements to the amenities. They added a community garden behind the dog park, and some training obstacles in the park. They also added some playground equipment and fixed the pool deck. Trash and Litter: There is a serious trash and litter problem here. The dumpster doors are often left open, and the garbage spills out onto the ground. Some of the trash comes from the shopping center and the road nearby, but some of it is from the residents who don’t care about keeping the place clean. Dog Poop: There is also a lot of dog poop everywhere. I don’t know who is not cleaning up after their pets, but it’s disgusting and unsanitary. It’s gotten a lot worse in the past few months. The complex has dog bag receptacles but they are rarely filled except in the common area next to the pool. AC and Windows: The AC units here are old and falling apart. They won’t upgrade them unless they completely stop working. They say it’s not in their budget. The windows are also thin and old, and they let the cold air in. This makes the heating bills higher in the winter. Noise and Parties: The noise level here is fairly quiet given that there is a major road and an airport near by. The condo complex next door likes to have regular parties with loud music and yelling that can go until 5 am+. The police can't or won't do anything about it. The only time they shut the party down was when they came twice in one night. The next party, they were quieter, but they still left trash everywhere afterwards. It blows over to our complex. Children and Vandalism: There are a lot of children who run around the complex and are very noisy at times. They also like to destroy things. I've seen them beat a transformer with tree branches and take a fire extinguisher from a breezeway and play with it in a yard. Lately, the parents seem to be more responsible and keep their children indoors or busy."

"Dublin's Sawmill Ridge is a hidden treasure. Amazing stores and eateries are nearby, and getting to the freeway is simple. LaShawnda, who I came to know in the leasing office, consistently demonstrates that she's not only equipped with the skills to run the place, but that she does so with a smile on her face. I would recommend these apartment's to anyone looking for a cozy and convenient next home!"

"Sawmill Ridge is the Sweet Spot of Dublin! I love the location, it's literally within walking distance to the best shops and restaurants on sawmill rd! The ladies in the office are the best and are always so responsive and helpful! I truly love pulling up to my home. I will be renewing my lease for many years to come."

"Recently left here after seven years, and I'm happy to recommend it. We enjoyed great relationships with both the old and new management; Ryan was kind during his time, and Brittiny has stepped into the role excellently, always friendly and professional. The location is excellent, with plenty of shopping nearby and many good delivery options available in the vicinity, yet the apartment complex is surprisingly quiet. Maintenance issues were rare, but whenever they occurred, the team was quick and efficient in solving problems. Neighbors were nice though we did not interact much. We only left because of personal circumstances, and we'll miss living here. Thank you to everyone who made our long stay comfortable."

"This place is a gold mine. Carrie and Brittiny are probably some of the best property managers you’ll ever find, and have been super responsive and helpful to all questions and requests. Maintenance shows up QUICK! If you’re looking for a quiet, clean, and safe place to live where your voice is heard by a phenomenal management team, then search no further. My fiancé and I are beyond grateful. This company knows what they’re doing!! Breath of fresh air."