Comfort Inn Blue Ash North

"Checked in on Wednesday afternoon, house keeping finally did room on Saturday, and initially charged a coworker $250 for her service dog, after she spoke to manager they still charged her $100, dropping it $150 from initial charge even by law their not supposed to charge"

"The room we stayed in had a strong musty odor. Our fault for not asking for a different room but checking was extremely busy. Breakfast was fantastic. Had a hot meat and eggs every morning and had a pancake maker. Wifi worked great but did make you sign in every time you were out. Auto login did not seem to work. Indoor pool was clean and well maintained."

"we stayed for two days, the breakfast is decent, and the pool is nice. room was clean and the staff was friendly and helpful. the cleaning staff brought clean towels first thing in the morning which we received appreciated."

"The elevators were down. The ice bowl was full of mold. My curtains didn't fit the windows, so I couldn't close them. The top of the toilet didn't fit the tank. The toilet seat was sitting on the toilet , not attached. My husband fixed that. There was a big ball of sticky hairy stuff on the dirty carpet. The rooms smelled terrible. I can't believe that this was a Choice motel. It should be condemned!"

"I had previous experience with this motel in 2018 and loved it. However, this visit was horrendous. We came here expecting a nice stay for the Taylor Swift concert. Instead, we got a smelly, dank room on the third floor. The elevator was broken. The carpet was stained and dirty. The bathroom lights were so dim they were like a nightlight. The floor was caved in under the AC unit. As long as we had comfy beds and a safe place to sleep, we could overlook all that. Well, when we returned from the concert, we opened the door and noticed it was very hot and humid in the room. The lower part of the window had fallen off it's track and into the room. Bugs had flown in and were flying all around the lights. My Daughter tried to place the window back in place but I stopped her because of the caved in, uneven floor beneath the A/C and window unit. I didn't want her to slip and fall three stories!! I called the front desk and told them what was going on. We waited over 30 minutes for someone to come up and look at this ridiculousness. We gave up, packed up and headed down the steps,. We passed the desk attendant in the stairwell carrying a can of bug spray!! We checked out. Thankfully, we were reimbursed and drove two hours to Columbus to stay in a Holiday Inn Express. Choice hotels have lost my confidence and patronage after this. Can't make this stuff up."