Domain Orlando

"I am very excited to start living here, every time I came to see the apartments it was incredible. The pool area is a dream, the apartments are large and spacious. If you want to come live here I recommend it because from the moment you enter you are received wonderfully, mentioning Chelsea who is the best of all and helps you with any issue you have. Definitely if you go, ask for Chelsea to serve you because she is lovely!!!!"

"Domain used to be great when they had Celle as the property manager. When they changed to the new manager it’s been a disasters.There’s trash left out all day the whole place smells like a garbage compactor it’s nasty."

"Just wanted to share really quick how Joshua has been an amazing manager. He is the best thing that has ever happened to Domain. We went to the office because we had questions/concerns regarding our new lease rates and he was so quick to accommodate us and to make sure we were treated fairly. He has been a manager here for a couple months but we have already seen a big difference in everything (the pool, the recreational areas). This place stopped feeling like a community a while ago, but Joshua has been in charge of bringing that sense of community back. We are so lucky to have him back in Domain! Thank you Joshua for being an amazing person!"

"When I moved to Domain I had a good first impression from the leasing agent. However after moving in and settling inside i noticed my laundry room had mold and it was coming from the upstairs neighbor, the maintenance team just painted over it…this isn’t a proper way to handle a mold issue. I also had to deal with is a silverfish infestation (I clean my apartment twice a week and I’m not a dirty person), my rug smelled of cat urine and it was raggity. I did not own a cat until a few months after moving in. The carpet should have been replaced before my move in. You can’t move in when you want on the day of your move in and you have to book an appointment after 2. None of this was told and I found out when the uhaul was brought over. As you can see from the photos fellow neighbors are trashy and leave their personal items outside when the rule is that these items must be inside (bikes, strollers etc). Some neighbors do not put their trash in the trash can that is provided by Domain. Dog feces everywhere and overflowing dog waste bins. If you walk to the gym you have to be careful to not step in red ant hills and dog feces. They used to power wash the buildings and leaf blow but that quickly stopped. They are looking run down and the complex is dirty. There’s zero maintenance. Pool chairs are broken, grills are disgusting. Blasting music at the pool, not everyone wants to listen to the same music as you. There’s also more and more homeless hanging around outside the shopping complex. If you want to live in a trashy complex, Domain is perfect for you! Walls are also paper thin, you can hear your neighbors arguing, talking, having “naughty” time (to keep it appropriate). If I can give this complex ZERO stars I would. If I had the money I would have broken my lease a lot sooner, the day I moved out was a blessing!"

"Domain Review Disappointing does not begin to describe the year spent at Domain Apartments. Across the duration of our lease we experienced nothing short of a grotesque living environment. When we first moved into Domain we were informed of the “luxury “ amenities, including the movie room space that was available for rent and only required a deposit that we would receive back so long as we cleaned the space when we were done at 10PM. Upon renting the room for an event, at 8:45, the curtesy officer came in and screamed at everyone to get out, banging on the windows and demanding we clean up and get out. After we had cleaned we were told the next day that the leasing agent was wrong and we would be charged for the space no matter what plus an additional fee. During the following months we would experience a number of other issues both with the office staff and the apartment. One being a reoccurring issue that our Air Conditioning would break once a month and would sometimes take up to 3 days for maintenance to come fix this issue. Each time this would occur the office staff would ensure us that this would never happen again, only for it to happen again the following month. After the fourth time we asked the office staff if the Air Conditioning could be replaced as it was approaching summer in Florida to which they informed us that we would be financially responsible to have an outside technician come in to repair the air conditioning. In the months to follow, we were informed by a maintenance worker that this was a common issue across most of the apartments and that the management company was aware and does not want to take on the financial cost to fix it. The issues to our air conditioning would cause the ac to still run and not produce any air, thus leading to a severely higher electric bill ($200+ for a one bedroom) In March of 2023, we also received a notice that the water within the complex was “dispensing out brown in color” and not to drink or use the water until further notice (see picture). We had experienced nothing but negative reactions with the office staff and amenities including the dog park that was riddled (more than 4) with 2-3ft deep holes causing our dog to fall into while running and injure themselves. On multiple occasions we saw, as the previous property manager would come to the pool area to yell at (and I do mean yell) residents for playing any form Of music or holding their young child birthday in the grilling area (5-6 people). Upon changing water companies, tenants were informed that they would receive a bill in the mail going forward, when we did not receive a bill I spoke with the office staff to which they replied “I would call the water company” and when I asked which of the water companies, they replied “I don’t know” and laughed. Domain apartments, while it is conveniently located, does not equate to the unreasonable cost to which they charge their tenants. Should you choose to live here as opposed to anywhere else in the Orlando Area, be prepared for your ac to break, have no available parking, amenities that may open on time or may open at 3pm with no notice, your package to be thrown all over the mail room(as seen in picture), your trash valet service to sometimes be picked up on schedule, an intolerable mold smell in the apartments, and when you need to bring up any of these issues to the office staff they may open the office on time or they may show up 2-3 hours late. If you are looking for a new apartment in the area, I strongly do not recommend Domain Apartments…maybe try the new apartments that opened down the road."