Nordstrom

"Clothing is more hip than I remembered. Did not have traditional business clothing, Italian brands, etc. I bought a sweatshirt - a lucky find as they were scattered around the store and no one to help. Not your same old Nordstrom."

"Nordstrom as a company is great. The people you work with on the floor helps the hours pass by, the customers are great as well. The management is the worst part. The managers seem to not care about their employees unless you have worked there for years. In particular, Nicole, assistant manager of the Women's apparel, has a lot of issues she needs to deal with. She is extremely unprofessional in-front of customers and in private as well. I do not believe someone who is revolting should be in a high position at the company. Nicole has created such a hostile environment for many employees and I hope someone from the higher ups recognize this."

"Today I went into this location (not my usual location, I just happened to be in the area) to return a few pairs of maternity jeans I’d ordered online. One was from a brand that I’d already owned a pair from and I’d ripped off the tag as soon as I got it only to realize it was extremely uncomfortable with the seam pressing on my belly. It was also horrible quality which is when I noticed it’s made out of recycled denim. The store attendants were nice and tried to help with my return but were lost on how to return the one item with no tag. They called in a lady to help, I didn’t catch her name but she was older/middle aged, white, short hair, brunnette, and looked European. She was extremely rude to me telling me that the jeans looked worn even though I told her I had only tried them around the house and had just ripped the tag off too quickly. It’s an honest mistake. Also, of course the jeans look worn, they’re made out of RECYCLED DENIM! Lol! She processed my return but I’ve never been treated so rudely at any Nordstrom location and I’m a long time customer. I’ve also ordered plenty of maternity online ever since getting pregnant. Nordstrom, since you do not carry your maternity lines in-store, please train your staff more adequately on how to handle maternity returns and how to treat your customers with respect. A pregnant customer has no choice but to order maternity online and then return if the fit is not correct."

"Such a positive experience! I went to Nordstrom to get a dress altered that I had actually purchased elsewhere as I knew the alterations team at Nordstrom is amazing…and I was more than pleased with Maria who handled my alterations with such attention to detail. Maria was a joy to work with! Katia who helped me with choosing shoes as well as my hubby’s shirt and tie is a rockstar! I had such joy with the entire team in the mens department and Enoch went the extra mile. The experience was so wonderful that we decided to have the store manager come join us! This Nordstrom has an exceptional team! Thank you for making the planning for our daughters wedding fun!"

"It's a dying mall and place to visit. It's still a great place to shop, but for me, since they don't have St. John's, Lafayette 148 NY, and any other designers I buy from Nordstrom, it serves no purpose. It's sad, I used to go here for outfits but no more."