Cordova Collision Repair

"I had a great experience with this shop twice now! I just bought my car in May of this year and by July, a tree had fallen and made pretty significant damage. I was nervous because I knew it would need new paint etc. It took a bit of time to be expected, but it looks better now than when I first bought it. Unfortunately, I had to pay another visit to this shop a short time after because I was rear ended. They once again did an outstanding job. Everyone in the office is kind and humorous. They keep you updated very frequently throughout the repair process. My car was ready both times on the estimated date. Highly recommend!!!"

"I had my vehicle repaired over 5 years ago by the previous owner. At that time I was given a lifetime warranty for the work. Recently the paint began to flake off the front bumper. I took the original paperwork by and Bo the manager was extremely courteous, professional, and helpful. They cheerfully made the necessary repairs and my car is like new again. I highly recommend them for any job, large or small."

"The young lady at the front desk listened to an issue I had with my vehicle’s headlights. This was an issue their shop was not even remotely responsible for. A little history: a Firestone shop had told me it would be a complex issue and they could not do it, Raleigh Tire said they would have to keep the car a couple of days and the charge would be over a hundred dollars. The young lady took my car, the mechanic interrupted his work and handled it within minutes, and the young lady said, “It was so quick and easy, I can’t charge you.” This experience was a renewal of my faith in humanity! I commend them for their honesty, and their exemplary customer service."

"This shop was highly recommended for repairs by a friend of the family who recently had work completed on his car. I was in an accident about 3 weeks ago and after making several phone calls to other shops on the state farm list, I finally found this shop to take my vehicle. We schedule an appointment for my car to be assessed and worked on for November 18, 2022. When the appointment was made, Collision knew my car was a tow in. On November 8, 2022, my state farm representative told me my appointment was cancelled and Cordova Collision was not taking my vehicle because it was a tow in and they were at capacity now. I called Cordova Collision and spoke with Hillary regarding the cancellation. Hillary ask me to send photos of my car damage and I did. Shortly after sending the photo she respond back and told me her manager said "No", they were not going to take the vehicle because it would take 3 or 4 weeks. I guess my damages were not big enough for them to make lots of money. Who does that! I know it is all about the money; but my thing is be a person of your word. They allowed me to make an appointment and they canceled it. I was very upset that this company did not honor the agreement to keep my appointment date."

"Lol Honda has 7 year paint warranties and what does it matter as long as they paid you to do a job. You were paid to PAINT and clear coat the car and the job simply wasn't done. So instead of resorting to name calling and false allegations of threats and extortion why don't you show us "the type of man you are" and finish the work. Writing a review doesn't make you a "male version of a Karen" by the way, I'm not calling the cops! I think anyone with common sense can see I'm just stating the facts and posting pictures of it on the internet while you're throwing a fit. So calm down Robert, I know its hard to admit you're wrong but a picture is worth a 1000 words. Clearly you can see that part of the trunk was never painted like the rest of the car. 6/29 (edit/response to owner) Plain and simple if you had any intentions of fixing this you would have told me to bring the car in or at least sends pics when I called. The first thing you mentioned was that the paint job was out of warranty and you couldn't help me so stop acting like you even started to be helpful. After that the conversation went downhill with your aggressive behavior. Fact of the matter is, if you didn't want to do warranty work for Honda then you probably shouldn't have picked up the tab. Stop acting like you're a nice guy Robert because you're not and I hope your customers catch a small glimpse of how awful your customer service is here. Oh yeah, don't worry about me using one of your shops lol I wouldn't let you touch one of my cars again after this experience! One last thing, everyone is entitled to leave an internet review, you gave me a bad experience so I gave you a bad review. That's how it works buddy. Have a good one. The end."