AutoZone Auto Parts

"Very neat place and they get you in and out they have a good group of workers that work good together"

"They had what I needed and the staff was super sweet"

"Really bad experience with AutoZone's upper HR management after 4 months of solid work performance reviews. Was given a direct job offer, then two weeks later the rate was suddenly changed. My manager, Jil Greene, Field VP of HR, then tried to change our agreed upon pay rate again. When I addressed this with Jil, she said that it was very unprofessional for me to be asking for what we originally agreed to because that's no longer on the table, and it will be difficult to professionally move past this discussion. She told me it was all a misunderstanding, saying, "I make mistakes. Unlike you, I'm human." When I told her I turned down another position because of our previous agreement, she told me, "You're not special. A lot of people are looking for other jobs." I was upset and asked to speak with someone in HR and she refused. She said she would have someone reach out to me, but they never did. Because it's legal in TN, I recorded all of our conversations and asked Jil if we could meet to discuss the original agreement, and she said no, "I won't listen to your recording. That's not how AutoZone does business." Jil Greene then abruptly ended our conversation, then ended my employment contract. I sent all my recordings to an HR contact and can only hope this will be followed-up on in some way. It is astounding to me how many similar stories I've been hearing about AZ's upper-management, and wanted to share my horrible experience as well."

"Great experience I even received some information that I needed to know for all of my next purchases. Your staff here is just amazing thanks y'all."

"I just called this location and received thee most HORRIFIC customer service possible! I called at 8am and spoke with an employee by the name of Darnell for a part pricing and he was able to assist me perfectly fine. I called back at 9am to confirm and place my order but I was informed by a male employee that the part is not in stock and cannot be found. I mentioned it was found earlier by Darnell and then he states he is gone for the day. I ask for an explanation and he CUTS ME OFF mid sentence and begins to OVER TALK ME! He passes the phone to a female and I mentioned to her what Darnell found and asked how it sold out so quickly and then she CUTS ME OFF AN SAYS THE SAME! Then the phone is snatched again by a louder and MORE RUDE WOMAN! She cuts me off and mentions the same of it being out of stock and I begin my explanation again of what Darnell found earlier for me. I told her to explain how he can find it but the rude male and female can not. She said the female was not RUDE SHE IS A CHILD?!!!! A CHILD?!!! So is autozone not only hiring poor customer service employees but children workers???!! That manager ebony and those employees are a POOR representation of your company and need to be repremanded IMMEDIATELY!"