Urgent care in London

“I was really nervous about going to check out what I was afraid was an STI. I had heard of the STI Clinic London so I booked an appointment. I am so glad I did! The staff were wonderful and really put me at ease. I was treated and given advice to stop the same thing happening again. Highly recommended.”

“I visited the Urgent Care at Queen Mary’s Hospital this evening, and I would like to say that I have not been treated with such respect and care in a long time. The staff all introduced themselves by their first names, Margaret the nurse was amazing and made me feel welcome. The doctor Helen was brilliant, she allowed my husband to come in with me as I was quite anxious. She checked me over, and really quickly put me at ease explaining everything in great detail and even showing me examples online. I would highly recommend Queen Mary’s Urgent Care Unit for quick and expert care. Thank you to everyone who helped me through my visit, including the gentleman who was on reception, whose name I didn’t get (sorry). He was funny and made me laugh and put me at ease straight away. Xxxxxxx”

“We all like this very friends of services”

“Great Hospital. Competent doctors. No prejudice. They treated my 3 year old promptly. One of the best hospitals in London.”

“Went for a blood test here. The listed opening hours are incorrect (I have uploaded photos of opening times!). The blood test area is on the first floor (ask at the front desk and follow the signs) and is open 8:30am - 4:30pm. You can get a self service ticket before they open so it’s worth going early! Staff were polite at the blood test area, I did not visit the GP or use any other services other than phlebotomy (blood tests)”

“Not an emergency, but a painful injury. Around 1.25 hr wait, but that was alot less than I thought. Joana who looked after me was fantastic, infact all the staff were!! Thank you”

“Have been a couple of times taking my family. Both times the wait was fairly short and we were happy with the inspection/treatment. All the staff seemed very professional and helpful”

“Been here twice now and it was worth every penny, no need to wait in a long queue. Facilities are clean and the doctors are quick and efficient. You get a follow up phone call the next day to make sure your child is ok. I would 100% recommend coming here if your child is unwell.”

“one of the best hospital in London”

“I cannot believe why they have such low star rating, I’ve taken my daughter there and the staff was all extremely helpful and although it was quite busy, we didn't wait that long as I had expected. I had a great experience here, especially as its walk in, I was surprise at how well they attended everyone.”

“I attended with a minor infection which was rapidly becoming major. Triage and diagnosis were quick and expert, and all completed in less than an hour. Sincere thanks to a great team. (I'm healthy again! Thank you!).”

“Called up and got a vaccine booked for the same day, excellent!”

“Very friendly staff and efficient service. Would recommend!”

“Came off my bike after hitting a huge pot hole and needed stitches. Nurse who dealt with me was absolutely amazing - so professional and fast, yet humorous and reassuring. Hardly ever need to use the NHS but 5* from me.”

“Excellent care received following a head injury sustained at home. 17 stitches, paracetamol, kept under observation 48 hrs. Fed, watered, nursed. Very busy hospital with huge demands on the A&E. Thank you to all the staff there, I am truly grateful to everyone”

“Arrived here late afternoon today with my almost 2 year old, she had a tick in her collar bone. Everyone was helpful and caring and we were seen very promptly. It was a quick and simple thing for a professional to resolve and I love that they recognised that and had us in and out. Thank you very much Urgent Care team.”

“I went to this pharmacy to receive my vaccination before travelling to Ghana. I was able to book my appointment the morning that I received my vaccination. The service was excellent and the staff were super knowledgable on everything I needed to know prior to my trip to Ghana. Thank You!!!”

“Called them today to get an urgent blood test and the operator/receptionist(?) was very efficient and helpful. She even went out of her way to ask several colleagues to check if there was any way at all of getting the blood done. Many thanks! Long live the NHS.”