Leisure travel in London

“Staff were very friendly, polite and welcoming. Food was great very delicious and filling. The room was great very spacious, nice tv, very clean and a comfortable bed. Had a great stay would definitely stay here again. I would recommend to anyone to stay at premier inn Bromley for a good experience”

“Joe and Ann where brilliant every time they where on shift so polite and got everything we ordered to the t the other people where clueless to what they actually had to do no offence the dude that thought he was a big man was to rude and arrogant and so far up his a…. I personally would highly recommend joe to be some sort of manager as he take his jobs seriously and is a top bloke”

“Used it twice now. It's within a stone's throw from Tower Bridge and about 10 minutes walk from London Bridge underground. HMS Belfast and The Tower of London are very close too as is Borough Market. It's a great spot to base yourself to explore London. We used it for bed and breakfast for which it is perfect. Everyone knows that Premier Inn is no frills but for me it does what it's supposed to do. I totally recommend and will return.”

“Stayed for 3 nights. I usually book to stop at Premier Inn hotels because I know what to expect. In London, I normally stop at the County Hall Premier Inn but due to the ideal location for going to the Tower of London and Tower Bridge I decided to switch it up. We booked into an accessible room to cater for my mum, which had plenty of space. The room and bathroom were clean and of the usual Premier Inn standard, can not complain for the price or location.”

“Fabulous hotel which is well located for business and tourism. The rooms are comfortable and the staff are welcoming and friendly. The staff in the Exec lounge are extra special. Always smiling and welcoming. The Hilton Honors app with the ability to have a digital key and avoid check in/ check out is brilliant. I have stayed here on multiple occasions and it is one of my favorites in London.”

“My friend and I stayed sat and Sunday the staff were amazing. There was this one guy doing double shifts still great service he was given but so was all staff. I am a staff member myself in southwest area. It was great location clean great food around. Will for sure stay again. Keep up the great work. There was also a guy only on day three he was great”

“The premier plus rooms are lush! I had a great sleep here during an event at the Excel. Breakfast and dinner was lovely. Only complaints were that the carpark was limited due to work on the building and staff could have been a bit more welcoming.”

“We stayed here for the ABBA Arena, as it was an easy taxi ride there and a much better area to stay in. The DLR station into the centre of London is a 4 minute walk from the hotel. The room was comfortable and clean, the breakfast was very good and the staff were all friendly. We found the price to be very reasonable and we even got a room upgrade on arrival!”

“Stayed here for a few nights during a vacation with friends. Thanks to the DLR station close by had no trouble commuting to central London for all the sightseeing and touristy things we had to do. The rooms were spacious and the staff at the front desk was helpful. They also offer a nice breakfast buffet. Definitely recommended!”

“A Fantastic hotel, Fatima was very polite and informative, great service from all the team tbh. Spa facilities are of a high standard with a good sized pool and steam room, excellent changing rooms too. We were very impressed by the room, quite a big size for a hotel and nice to have a bath and shower. We would recommend a stay here, new year was wonderful to welcome in here.”

“A great place to stay near City Airport. The rooms are reasonably priced, medium sized and very clean. The bed was large and comfortable. The breakfast buffet was good, lots of options, and the atmosphere relaxed. It is an easy walk from the airport. Good value for the money.”

“Great location for business use. Rooms are modern and clean, and staff (Julie) always helpful and cheery on arrival. Unfortunately no restaurant, but Costa and local Pub within 2 mins walk provide good alternative.”

“Good central location for sightseeing. It was an easy walk to the London Eye, The Shard, Borough Market, the South Bank etc. The room was very clean, bed linen and towels pristine too. We had breakfast on the 3 mornings we were there. There was a good selection for full English or continental. Staff were very helpful and friendly.”

“For anyone leaving poor reviews I am somewhat surprised. I have been using ST for the past 5 years and always found them professional. They provide updates in a timely manner by email. No complaints.”

“Great hotel overall, good location and good rooms. We didn't use any room service so I can't value it. Air conditioner is not regulable so I cannot choose air power and it's very noisy, but not as noisy as the fridge, which makes very loud random weird sounds, not letting me sleep well. Small old TV with not much technology, just including some basic channels and nothing else. Bathtub has a curtain, which is pretty old and weird to see as it's not very sanity-friendly, but it's cheaper, of course.”

“The hotel is very clean, comfortable and within walking distance of Chinatown, Leicester Square, Picadilly Circus. Rooms are very nice and the staff is very corteous. Loved the hot chocolate and tea, they always have at the lobby. Will stay here again when I come back to London again. Highly recommended”

“Pleasant welcome when we arrived. Very quick check in. Room was very clean & welcoming. Our room backed on to the busy M4 but never once heard the traffic. Bed was so comfortable best night sleep we have had in a very long time. Easy check out. Will definitely stay again.”

“Room was clean and tidy. Staff were welcoming, polite and accommodating... nothing was too much trouble. Breakfasts were plentiful with a great selection of items ranging from cooked to pastries and cereals. Good value for money n easy access to trains and bus access for Harry Potter Studios Tour.”

“Couldn't fault our stay here, obviously a perfect location to stay when watching the rugby. Room was nice and clean, bed was huge and comfy. Check in and out was smooth considering how busy it was.”

“Ibis hotels are generally very good. This one is. As a single female traveller I get everything safely under one roof. Very clean, comfortable, nice staff Dog friendly. I didn't like this area very much and didn't venture far, but felt very safe in the hotel.”

“To be fair, I really like this Travelodge. The ladies on the desk are always very lovely when I go particularly one, but I can't remember her name!! The parking here is really easy, sometimes it does get busy but there is parking round the back of the hotel itself that people don't realise! The rooms are nice enough and are perfect for any business trips as you can easily access most things in London. From, Brent cross.”

“A great and economical hotel in London. The location of it is great. It's near the Hammersmith Station with many stores nearby. We stayed at a premium plus room. The room is clean and comfortable. The staff are friendly and helpful. We had cooked breakfast, which is delicious and reasonably priced.”

“The entire experience in the hotel was fantastic, nothing to complain about ! Rooms are quite comfortable, spacious and well equipped (even with a kettle and accessible plugs for 'European design'). The location of the hotel is excellent: a few kilometres from the center of London and a train station in 1 minute walk away . The professionalism of the staff is also to be highlighted. We have made our check-in with Harris, who in a very smooth and didactic way gave us the most important information about the reservation and facilities. The Housekeeping team is highest quality as well; the room was in the best condition as possible when we arrived, and the cleaning service the day after was successfully completed. We also really liked the fact that the workers greeted us when we passed each other in the corridor. It is something that seems to be unimportant, but I think it does matter and you do it ! Finally, the bar has a long and diverse menu of food and drinks to offer, and they have the possibility to deliver in room. The girl who was there when I went to have a drink was quite pleasant in her guest treat and efficient doing her work. Congratulations to the whole team !”

“I attended London Dance nights. The venue was absolutely fabulous from parking the car, having refreshments while waiting and then the main event and then been shown to my table. The staff were friendly, attentive and keen to ensure an enjoyable customer experience. The food and drink was wonderful and the event (not run by Novotel) was a fun filled. Overall a fabulous Saturday night and I left with a big smile. Thanks Novotel and London Dance nights.”

“Really enjoyed our stay at the Holiday Inn Express Earls Court. Great communication with Katarina before we arrived. Quick and easy check in. Comfy beds, great shower, room very clean. Having breakfast included is a real bonus in London. 2 tube stations within a 12 minute walk. Restaurants and pubs a 2 minute walk away. I’d definitely recommend this hotel and stay there again in the future.”

“Excellent Hotel in a great location. Just a short walk from Earl's Court Station, and a lot of choices to eat nearby. Great Rooms, so nice and and quiet, as well as comfortable. Very friendly staff, particularly Kelly who was so helpful. One of our favourite places to stay in London.”

“We had a lovely stay in the property from 19 December till 25 December. The property is very well situated and although we have some "issues" with the room initially, the response of the front desk staff and the manager was exemplary. I must give specific commendation to Sehrish who took our feedback extremely professionally and responded to us sincerely and adequately. We left the hotel feeling really positive about our 6 days of stay. Thank you and we will not hesitate to rebook the same property when we visit London again”

“Have stayed here a few times now and I have to say it is fantastic, the rooms we have had were very clean and homely with painting etc, the staff are wonderful nothing is to much and are always polite, the breakfast is amazing and I would like to say Samantha was truly lovely and very kind and helpful as I have trouble walking, she is one of the best. I would never stay anywhere else when visiting London. The location is perfect, with train and bus links nearby, the reception staff will always order you taxi if you don't fancy tubing or taking a bus.”