DoubleTree by Hilton London ExCeL
2 Festoon Way, London E16 1RH
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Reviews
"Stayed for one night and have no complaints. Room was clean and largely as expected of a Double Tree, although we found it quite dark, even on a bright day. The staff were largely pleasant, check in were professional, but there was no genuine warmth or friendly welcoming. Informed us breakfast was 0700-0900 hrs, which l thought was odd, being a weekend, but did not check or clarify. Having a late night, we opted not to rush for breakfast, only to discover on checking out, at 1100 hours, that breakfast was just finishing. The bar area was lovely, lots of different options for seating, comfortable and welcoming. The staff were really nice and we were pleasantly surprised to find it still open when returning late at night. Lovely finish to the evening. I know it's not the hotel's fault, but, you do take your life into your hands walking to the DLR, although once there, was easy enough to get into town."
"I was meeting a friend for an early morning catch up at a time when the more usual places weren't open. They allowed a walk-in for coffee (we had to pay on entry for it) and then decided to have breakfast, which we paid for as we left. The breakfast offerings were good, well made and plenty of options were available. The staff were all friendly and welcoming. I wouldn't say it was the best value for money but it's a handy location for a meeting if you need somewhere within walking distance of City Airport."
"We stayed here for the ABBA Arena, as it was an easy taxi ride there and a much better area to stay in. The DLR station into the centre of London is a 4 minute walk from the hotel. The room was comfortable and clean, the breakfast was very good and the staff were all friendly. We found the price to be very reasonable and we even got a room upgrade on arrival!"
"I would definitely recommend this hotel! Started off by being really well greeted on our arrival with complimentary drinks and cookies which was a nice touch! The rooms were a great size and spotless everywhere and came with bottles of water and everything we needed for a nice stay. Breakfast was a bit overpriced for what we got. A good selection but not the best cooked breakfast. The staff were faultless though and accommodated to our every need. Would definitely recommend"
"Very nice hotel, friendly staff, good views, good transport links etc. Unfortunately the breakfast experience wasn’t quite as good. We stayed two nights and on both mornings the hot food was cold. At nearly £18 per person per day I would suggest going elsewhere for breakfast. I would definitely stay here again but not have the breakfast."
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