Windtree Apartments

"This apartment community has done a 360* now that it's under new ownership. Love the staff the complex manager is awesome and treats everyone with the upmost respect with an open door policy. Maintenance is great they get your issues fixed quickly. The whole place got a facelift with new roofs, paint on exterior. Kitchen, bathrooms and floors have been remodeled. Going on 4Yrs. ago I would have never recommended this complex. Now I Proudly recommend this as a home even if it's just a stepping stone. We even have a security company that watches over the so that you may sleep peacefully at night. I read some disturbing reviews about bedbug issues. I can say personally that we have never had any issues with such things. And it is my personal opinion that any such problems left with the previous owners. We have an excellent pesticide company with regular treatments as well as when you feel like you might need an extra treatment. And for my favorite on site amenity. A wonderful pool and area to relax. All in all a great place to live close to everything and safe for the KIDS!!!"

"My wife and I have lived at Windtree Apartments for going on four years. When we first moved in we got what we paid for and it was not a feeling of home to us. Since the take over the management team seems to really care about it's tenants. I have even seen the Manager as well as the other office staff go above and beyond to help in any way they can in this time of financial hardship. As far as the maintenance crew goes they do an amazing job as well. Any problems we have had have been taken care of in a timely manner with smiles on there faces. For example are kitchen was remodeled in three days once started and what a beautiful job. I have to say it's so nice to see money put back into the property like they have including new roofs, paint jobs on the entire exterior of the property, upgrades to the pool and surrounding area, nightly security patrol and for those like me with a wife directly connected to Amazon they have installed an Amazon Hub system for those who might worry about leaving packages on there front door. When we walk in are front door now in truly is HOME!!!!"

"I waited 6 weeks to get into a unit that I had not seen until after I signed my lease, it is when I got my keys upon move in date, let alone not hesitant to disclose bed bug problem, at which I had no problem with them in my unit whatsoever, however most importantly didn't disclose partial sinkhole damage and repairs, floors uneven, doorways all had to be reset, not to mention that constant plumbing issues such as at least one-2 x's per month raw sewage backing up into my bathtub, and having only 1 bathroom a couple times had no use of my toilet because of maintenance issues and without mentioning names, maintenance "this has been an ongoing issue for quite awhile now so we will be back", paper thin walls to where you can hear neighbors conversations. Office personnel were accommodating once when I had no toilet to use for 7 hrs, with one personnel stating"we don't have a public bathroom", REALLY. Rent was affordable with my income, I exited my lease early because of on going issues with plumbing, unsafe conditions as to chronic illegal activities from drugs to fighting. If needed to rent affordable housing this is the place. Keep to yourself and by all means never call office with issues on Wagontrail units, cause it takes hours and on going plumbing with sewage backing up into your tub that is already stained from previous tenants and lack of water and power is what I was told is why my unit bathroom and oven weren't cleaned before move in. With that said if you are looking for affordable housing this would be the place as it was merely a stepping stone for myself and family."

"From my experience They try and squeeze every nickle and dime out of you. I literally just moved in and called for maintenance about a door handle and the lady asked me what was wrong with it because it seems like I’m always having problems with my door handle and I just moved and never called maintenance since I’ve been here when I firsted moved in my window was busted in and I went to the office told them and their response was there going to investigate it and see if I have to pay for out-of-pocket and I’ve only been here about three weeks I’m just patiently waiting till my lease is up !!! Not to mention to add someone to my lease they charged me and extra 200 dollars on top of that even after them approving me with the same thing that was on my credit. So she tried to tell me that my deposit should’ve been higher after I am already moved in!"