Beacon Hill

"Been waiting on a maintenance issue for 2-3 months on a broken dishwasher. They never follow up to update you on anything. Very hard to get in touch with anyone as the office numbe on google is not in service"

"This is by far the worst apartment experience I have witnessed in my entire 11 years renting in Omaha, NE. The new management staff is completely incompetent and the new maintenance crew is oblivious. My wife's wedding anniversary gift valued over $200 is missing (stolen/misplaced) and we still do not have our hands on it. We have repairs that need fix and we receive no follow up. Our neighbors packages are missing every week and we can never get entrance into the leasing building. The last management staff and maintenance leader was phenomenal! They actually gave a damn about quality service. I would consider another apartment if I had a friend that was looking for a new place to call home."

"I'm really disappointed in this apartment I just moved into. There is an smoke alarm chipper in the furnace room next to my apt. Called on call maintenance they didn't or couldn't find a key. So I got to listen to it for a second night. So far as now I won't be renewing my lease. I do maintenance myself & I would of made sure I fixed the problem. I'm sure if they lived here, they wouldn't want to hear it all night. By the way I called earlier this morning 5/2/22...to report it. It should of been top priority & it's a easy fix."

"If I could offer anyone advice, please don’t move here. I can’t wait till it’s our time to move out. We have run into so many issues it’s actually insane. Maintenance NEVER comes around. I know with COVID things are a bit different, but seriously everything is broken in our apartment and there are things that were broken before we moved in that should’ve been taken care of beforehand. There’s so many things that have gone wrong living here I don’t even know where to start. When we first moved in we had this really janky fridge that was set on the coldest setting and was freezing all of our food, we of course set it back to a normal setting and noticed there was a horrible leak. They had purposely set it to the coldest setting so the leak would stop. We complained for months that there was water dripping all over our food. 3 months later our fridge stops cooling our food. We again contacted the office about our issue and finally someone comes out to look at the fridge. Maintenance left a note telling us our fridge is 20 years old and it has too many problems and they need replace it. It took maintenance 3 days to get out here after to get us a “new” fridge. As you can imagine all our food went bad. Maintenance then came and told they found an extra fridge (which I’m pretty sure means they just took one from another apartment to worry about the problem another day.) I wasn’t too angry as we finally had a functioning fridge that wouldn’t leak all over our food! Maintenance told us (this was a Saturday) they’d come back and collect the fridge that next Monday. It’s been now almost 3 weeks and we have a broken fridge just sitting in our apartment. Fun times. We are currently without a/c and it’s been about a week now since contacting maintenance. They finally got back to me yesterday (and I swear it’s a different person every time that responds back to me) saying they hadn’t gotten any request. When we left countless emails and a voicemail to ensure someone would get our message, (yeah they never seem to answer the phone).It’s just ridiculous. We’ve had countless other things break while living here. Some things we just paid and fixed on our own because we knew maintenance wouldn’t come out. We even still have a leak that drips through our ceiling fan (only when it rains ) they never seemed to come around and fix. There’s so much more if you can believe it, but I’m gonna try and keep it short. If you are looking at reviews to move here just take this as a clue to find somewhere else to live. PS: below I’ve attached pictures of our fridge and a drawer they fixed with duct tape when noticed when we first moved in and there’s also pictures of the exterior, potholes everywhere and a toilet was just left outside the front of our building for awhile, a real classy place."

"Worst place to live... EVER! When we first moved in (12 month lease), we asked for a few things to be fixed for the safety of our children. They were NEVER fixed. The manager in the office is INCREDIBLY rude. They claim they will work with you if you are late on rent (my boyfriend and I are both servers). They have no grace period for the rent. After the 1st of the month, automatic $40 late payment. They claimed they would work with us and we didn't have a problem paying the late payments, we always agreed to pay them. One day an eviction notice shows up on our door with only 15 DAYS LEFT IN OUR ONE YEAR LEASE. She had worked with us all year long and then put us into eviction. We went to court with ALL THE MONEY (which she told us on a phone call earlier that week that she would accept it if we brought it to court) and she refused payment and had us evicted. Before we had even received eviction papers, they put a notice on our door at 6 AM (that day) saying they were coming for an "inspection". They didn't give proper 24 hour notice. The assistant and the maintenance guy came to do the inspection and they continued to make rude remarks the entire time about how easy it would be to flip this apartment... we had no knowledge of the eviction at this point. They are HORRIBLE. Her assistant doesn't know anything, so when you call to the office, just ask to speak to the manager to begin with. They don't clean the buildings AT ALL. We lived here one year and I can remember someone coming to clean the hallways maybe 5 times the entire year. The last issue we had were the WASPS! They were ALL OVER! The maintenance man had even made comments about them... BUT they NEVER did anything about it. Worst experience ever!"