Big Island Car Care 74-5491 Kaiwi Street, Kailua-Kona, HI 96740

"James is extremely knowledgeable. He installed our new transmission and kept us informed of everything he was doing. He made sure to communicate with us about components that weren't originally quoted before going further. Some shops surprise you with additional charges without getting approval, but we didn't have to worry about that here. We trust his work so much that we sent family members to him also. Highly recommend him over any other transmission shops."

"James went above and beyond to help us get our rental car back up and running. Super helpful and efficient. Thank you so much!"

"I HIGHLY recommend Big Island Car Care for your auto need. James is a beautiful soul, kind, patient, helpful, honest, and up front about everything. I had an electrical issue with my Honda Pilot which I thought was a bad alternator (Autozone deemed this the issue with their computer test). James ran a test on his system and determined it was just a faulty connector. He easily could've charged me $400+ for a "faulty alternator" but instead was honest- all I spent was $8. I was out of there same day I dropped off. I'll be coming back for any more repairs I need!"

"James was absolutely pleasant and nice to help to check my vehicle. Although it ended up as some air bag issues, which he was not in his expertise, he referred me to Toyota and i was greeted with smiles, feel warm and welcomed all the time when I was at his shop. Will definitely visit him again should my car require any of the services he offered!"

"This auto repair shop was a life saver! Literally - vacationing from Hilo side our steering wheel started shaking - with a 3 month old and Pregnant family member we were very concerned. Saturday evening approaching my mind started spiraling through worst case scenarios. James saved us! He inspected our care immediately, found the source of our problem and fixed it on the spot. All with lots of friendly aloha and professional service for quite a deal! Thank you soooo much! You saved us some serious trouble."