Minnesota Home Rental Inc. 13570 Grove Drive, Maple Grove, MN 55311

"Rented from them a while back. The owner of the property decided to sell it before my lease expired. When I went to claim my security deposit, the claimed I broke the lease, and was behind on the rent for the month AFTER I had moved out. Took them to small claims court, they never showed up and I was awarded judgement. They ignored the judgement and I have to do collection. Still haven't got my money back. Terrible experience."

"This is a terrible company. They have yet to ever actually address an issue - every service ticket results in them telling me to fix it myself using the owner's information (which I don't have) and them closing it out, or them not responding at all. This past weekend during a statewide heat advisory, my AC went out and they couldn't be bothered to respond to me for 4 days, and only then after I used a different contact method that they state not to do. The response was again to tell me to use the owner's info (still don't have) and fix it myself. Interestingly, they closed my service request as having been completed the day after it was submitted, which is a blatant lie. If you think renting a property they manage will protect you as the renter, think again. They could care less about anything other than collecting rent and you will be on your own."

"If I could give 0 stars I would. This company only cares about the money received and not about the residents they claim to provide services for. Maintenance requests would take multiple days and claimed the work was complete, while telling us blatantly that they took shortcuts. When we moved out of the property we we're renting, it took us 5 tries to get ahold of someone to answer move out questions that were nowhere to be found on the lease or any documents online. Yet if staff needed something from us they texted us daily morning and evening. Glad to be rid of this company and rent with a better, more organized company."

"MN Home Rental has been my partner since 2010. The entire crew has been helpful, informative, responsive and supportive through the entire process. I have not used all of the services they offer, but they have served me quite well. They take the tine to talk though any issues an help all aspects of the rental process very simple."

"Awful experience working with this company...After finding a place I was interested in, it took a week before the designated associate called me back about it. Once I applied (and paid for the application of course) I was quickly denied because my employment couldn't be verified...I had just moved to the area for a job and included my offer letter but apparently they ignored it and made one phone call to a person who probably had no clue who I was since I hadn't started yet, and that was that. When I was trying to work through that issue (I had my HR person who hired me ready to call them) their phone system wouldn't work and every time I spoke to somebody the phone would cut out. We then had to resort to communicating through email and the questions I asked over and over were never answered. They just wanted a co-signer to apply and sign up...probably for the extra application fee. Because later that day after they told me to have somebody else sign, they told me they went in another direction. Luckily so did I, as I quickly figured out this was not a company you want to work with. Minnesota Home Rental is poorly run, with associates who do not get back to you and are very unhelpful. This whole situation could have been resolved with one phone call and yet nobody seemed to care enough to make it. Stay away!"