Highland Pointe of West Little Rock

5500 Highland Drive, Little Rock, AR 72223

"Super friendly leasing office, easy application process, nice apartments and lots of parking. Only downside is the dumpsters are pretty far away from my spot, but it is manageable."

"This place is horribly ran, the previous property manager (Tashara) was a nightmare to deal with and a complete piece of work. Would lie to your face constantly. This property is on a downward slope and quickly declining. The phones are never answered, they can never keep staff on site who actually want to work and go through employees at an alarming rate. They have a dog dna program but charge the fee but never swab the dogs at move in so what good does that do if you don't keep a record of dogs on the property? But yet the residents are charged for this fee at move in, so did my money get pocketed? Grounds are COVERED in dog waste everywhere. Corporate is always on site at this property due to all the issues they have. Parking is a nightmare and they have to charge for parking because if not you will have no where else to park your car. If you try to take advantage of the free parking you will be fighting for parking along with 100's of other reisidents. If someone parks in the spot you pay for that car will never get towed so you have to find somewhere else to park. Cars are constantly broke into. Officer who gets free rent/discount rent never responds to calls from residents. I feel sorry for the maintenance supervisor who works at this property as he is the only one trying to keep this property afloat. Gates are always broken and there's always a "reason" why they are broken. Pool is dirty and skimmer doesn't work half the time and the pool hours are never enforced so you can't get a peaceful night's sleep. Can't wait until this lease contract is up. Apartments are full of mold but never treated and it has caused breathing issues for my family. Avoid at all cost. This slum lord property has to be about one of the worse in West LR."

"This apartment has been an utter disappointment, marking it as the worst place I've ever had the displeasure of encountering. The management's level of responsiveness is abysmal, and their primary focus seems to be extracting every possible penny from tenants. Our experience was nothing short of a living nightmare. During a week of winter, we found ourselves trapped in a damp space with water ominously leaking from the ceiling. Despite our efforts to bring the issue to their attention, the so-called solution they provided involved obtrusive drying equipment that made the entire ordeal even more unbearable. To make matters worse, out of the three bedrooms we were paying for, only one was usable during that time. The audacity of not compensating us for the immense inconvenience and discomfort we endured is simply outrageous.This experience has left a lasting negative impression, and I would strongly caution anyone considering this apartment complex to think twice before subjecting themselves to such an unresponsive and negligent environment."

"There have been many changes and challenges at this community property. The office was not very communicative in the beginning. It’s a little better now. Some of the residents are not respectful and curious to other neighbors. The cost of rent has increased and there are no incentives for long time residents. If you’re looking for a community home, my advise is to keep looking."

"The apartment complex is very nice. We toured a 2 bedroom which was nice and the lady ( I believe her name is Niki ) was so sweet and answered all our questions. The price are a little out of our budget but if possible we would move here!"