Hampton Inn Minneapolis/Eagan

"In January 2024 we stayed and did the "Park, Stay, & Go" plan, parking was easy, front desk woman was great, room was on the small side but no complaints, and transportation was great. In February 2024 we stayed and did the same "Park, Stay, & Go" plan again however this time there were no parking spots available, the gentlemen that "welcomed??" us was the assistant manager but was a real jerk to my wife and acted like we were inconveniencing him. Told him there weren't any parking spots available in the parking lot and we were told to park down the street at another business and then walk back to the hotel or we could wait for a shuttle coming back later and hopefully a spot would open up...interesting. We then advised that we were needing to be on the 5:00 AM shuttle (that we paid for) he told us it was full along with the one before it and the two after it, after a slight oh shoot moment from us and silence from him he finally advised that he could book an Uber for us if we really needed to be there then. Hard to believe an Assistant Manager acted the way he did and honestly even through the first time was great will probably explore other options next time due to the Assistant Managers attitude."

"I stayed in a single king room on the first floor. My room was clean. It appeared to recently updated. The bed was comfortable. The room temperature maintained exact comfort throughout the night. The bathroom was spotless with plenty of shampoo, soaps and body lotion available. The tv was big enough for the room with 30-40 channels for viewing. A small desk, mini fridge and coffee maker were available in the room. The morning breakfast buffet had plenty of choices for all ages. I did not see any fresh fruit, though. Coffee, lemonade and water were complimentary 24 hours. Other snacks and food items were available for purchase. Amenities on hand included a swimming pool, fitness room, washer/dryer, computer with internet & hotel shuttle. Nice hotel, just off 35E with plenty of restaurants/businesses nearby. Ample lighted parking on-site. Using the digital key off the Hilton app worked very well too."

"I enjoyed my one night stay on 11/18. It’s the second time I’ve stayed at this location in the past five years or so. The staff at check-in and check-out were very friendly, welcoming, and helpful. The breakfast was very good. The place was pretty clean. Since I arrived later than 10pm the hotel shuttle wasn’t available so I had to Uber for about $22 for the approximately 10 minute drive between the airport and this hotel which in my opinion wasn’t too bad. The one and only minor downside during my stay was quite a bit of noise throughout the night (cars revving engines outside at 11pm or later, loud music or tv from a room down the hall, etc.). Not the hotel’s fault and it could’ve been due to staying on first floor. All in all, this was a great place to stay. I’ll definitely come again and recommend it to others."

"Very clean and newly renovated. I stayed here years ago before the remodel and was very impressed with the updates. The lobby was very bright and clean and the front desk clerk greeted me with a friendly smile and made check in quick and easy. I would definitely stay here again. Complimentary breakfast was good and added bonus there is a bar/restaurant that has great food and the coldest tap beer I’ve ever had right behind the hotel parking lot."

"The sofa bed needed sheets and pillow. Had to ask staff but only 1 person was working so took longer than expected (and it was later and I was ready for bed). Love the shampoo and lotion in the room. The fitness center was great with plenty of equipment but nothing to wipe down equipment after use. Nice that towels were available though. The hot breakfast was good with lots of variety. The room on first floor was cold but manageable. Upon checkout, had to wait for someone at the front desk to come back from whatever they were doing."