Holiday Inn Express Little Rock-Airport, an IHG Hotel 3121 Bankhead Drive, Little Rock, AR 72206

"Will not be staying here again, rooms were cleaned but got yelled at from the breakfast lady named Vanessa for getting a cup of coffee when breakfast wasn't open. I understand it wasn't open but it was just a dam coffee some of us have to leave really early in the morning. Because of Vanessa s rude behavior towards me and a few other guests who also just wanted coffee I will not being coming back to this hotel"

"1. Highly unprofessional - it is being managed by folks from the family owns this franchisee. I saw a 8-9 year old helping in chores. Besides, others in the family were involved so you can’t expect professionalism 2. Breakfast - very poor service. In fact, by 9ish, they stop filling up the trays. There is just 1 person who manages the kitchen and also the food bar so you can’t expect prompt service. They also ran out of many items during the course. 3. Room - AC wasn’t working, toilet flush wasn’t working, phone wasn’t working. I had to call the lobby at night and he wasn’t just ready to listen. I asked him If he can suggest a room I can move but he said that I have to come down for that. He was rude as well. Next day, I humbly requested to take of these items, instead they didn’t even bother to look into. Instead they gave me another room. It was a pain to move to another room with small kids and luggage’s. The room doesn’t have basic amenities. It resembles worst than a motel 6 brand. Wouldn’t recommend to pick this hotel"

"I would recommend this hotel. The staff was very eager to improve their ratings. The hotel has a pool in the middle and the rooms surrounding them. I had an outer room and I did not hear any noises. The beds were comfortable and the room was clean. I would stay here again. There is free overnight parking and breakfast. They did not have a pancake maker. I did not use the shuttle."

"Place is run down and musty smelling. I will not stay here again. The worst express I've ever stayed at. Normally the breakfast is wonderful but not here, should have brought a straw for the gravy. Pretty sure they added water to it. Big thumbs down"

"I've stayed here twice, once in summer 2023 and once in winter 2023. both times the indoor pool was out of order. The rooms are super expensive and aren't that good tbh, I had a pull out couch in a suite room and the mattress was covered in bodily fluids. My step-dad also got overcharged $200 for an unknown reason. The staff is polite and kind but it's plain to see that they don't know what they're doing. I don't recommend this inn to anyone, It has definitely seen better days."