Holiday Inn Little Rock-Airport-Conf Ctr, an IHG Hotel

"Beware of hidden charges after you leave, $300 charged to us for a smoking cleaning fee. We are both elderly non smokers. In fact my my wife has damaged lungs from Legionnaires disease in 2020 and visits a pulmonologist as a result. I have heart disease and allergies to smoke and pets. Unlikely smokers don't you think?! Numerous Communications initiated on our part with the management have resulted in "I will look into it". Unfortunately That response was over a week ago. There has been no follow up. The entrances to the back of the hotel have the stench of cigarette smoke. Many cigarette butts. Our room was right next to one of them. Moving the smoking areas would help greatly. Good luck if you stay there. Hope you don't get charged more than you asked for. BTW filing a complaint with IHG was very frustrating . "Call the hotel" ,in cryptic English , was not what I was hoping for. We booked the room online through the IHG website. You would think they would be more helpful in resolving issues. NOT SO! UPDATE 3/19. Fee was refunded after almost 3 weeks. Why we were originally charged I don't know."

"I hate giving bad reviews, but this hotel earned it. There is no chance of an early check-in here. The staff strictly adheres to 3pm check-in, and at 3 there are so many people lined up it takes at least an hour before you get to your room. Overall the hotel is run down, many minor things broken. I have stayed at Holiday Inns all over the country over the last 20 years, and this was the worst one. On a positive note, the Bar & Grill on-site had good food and fast & friendly service, and the location 4 minutes away from the airport is great."

"On a cross country road trip back to the east coast, needed to stop for the night. Hotel was easy to find, safe, good price and the rooms were great. It’s hard finding a place to stay when you’re driving through a town you don’t know and I’m glad we booked this one!"

"Room was nice and bed comfortable. The online reservation I had mentioned free breakfast, but when I went to it they said, no your room doesn't come with a breakfast. I paid $11 for it and it was horrible. Should have gone to the Waffle House across the street. The hotel in general had VERY few people staying there. To deny breakfast was a sore point with me, considering how bad it was and how few people there were to even eat it too. Holiday Inn Express right next door has free breakfast."

"This will forever be known as The Weed Hotel. They were smoking something out front both morning and night. The hotel is kind of cool and has a seventies vibe to it. It felt like a cool convention could've been there, like maybe a president spoke there. I enjoyed that part of it. One floor had a working ice machine. The breakfast buffet was great."