Trails End

"Very disappointed in these apartments, I lived here from May 2022 to November 2023 These apartments are beautiful but need to be better kept up, I’ve maybe used the gate 2 times in a year and a half cause it’s always broken. Siding on my apartment was coming off. Pool was closed for majority of the summer. Took maintenance 2 weeks to come fix something on my last maintenance call they never showed up. It was a beautiful apartment inside but not worth 1000 plus the 150-250 dollar electricity bill each month."

"I hate a pipe burst in my old apartment and they helped me with insurance I never even had to call them and they covered ALL THE DAMAGES this place is very friendly and will work with you on anything you need with great communication always texting you immediate updates on maintenance or any questions or concerns you may have! I love it here ❤️"

"I had a really great experience from start to finish. My apartment was beautiful and everyone was always so helpful if I had any issues or questions. I had to terminate my lease early due to work relocation and they were really great working with me and being flexible on my move out date. All in all, I have zero complaints, highly recommend."

"Of all the different apartment complexes I contacted, (and there were MANY) Trail’s End and Entrust were the most responsive. From Kate to Erica to Alex they all answered any questions I had. They were prompt with paperwork, kind, personable, professional and accommodating. Overall, an awesome experience so far! I can’t wait to move into my new apartment knowing that they have such an amazing support staff!!! Entrust, I hope you are paying these folks well because you’ve got a heck of a team in Springfield!"

"Spoke with Erica about pre-leasing and by the time we had gotten off the phone she had already sent me the application. She was just amazing, the whole time during the process. She made sure that I had all the information that I needed to know."