Hyatt Place Kansas City/Overland Park/Convention Center

"I have been coming here regularly for the last 3 years for business trips. Overall a great hotel but not right now as they are undergoing renovations from Nov 2023 to April 2024. I was not aware of this until I arrived for check in and at that point it was way too late to rebook elsewhere through my company which makes the bookings through a travel company. Sleep and work were highly impacted and it was a miserable week. I couldn’t even make phone calls for work inside the hotel as it sounded like a jack hammer was being used indoors and even outside of the hours expected. I don’t recommend staying here until after April when renovations are expected to be done. Highly recommend the hotel sends an email to guests to let them know prior to staying that renovations are occurring as not everyone books on the website where it is posted. The gym is also closed while renovations are ongoing. Side note, keep your door latch closed while in the room. The cleaning lady walked in at 9:45am without knocking when check out time is 12:00pm."

"This is a really good Hyatt Place. I stay at them frequently and this is one of the better ones. There's nothing to do within walking distance but there's a lot just a short drive away. If you're trying to decide between this and the HP Overland/Metcalf this is far superior."

"This hotel has an infestation of ants. I stayed on the second floor. I was told this is a known problem. I was offered to relocate to a room on the same floor. Don’t expect anything else to be done. Instead of calling an exterminator they called maintenance…. Those traveling into Overton for work, contact your booking agency and have them find you something else. Stay at your own risk…"

"Nice hotel with a good free breakfast. Staff was great. My only surprise was there are no dressers in the rooms. Nice outside area in the back you can use even if the pool is closed. The bar is really a counter that has drinks you can order. Enjoyed our stay."

"We stayed here over the labor day weekend and our stay was fine. The rooms were as advertised and the cost was fair. Service was probably the one bright spot. The staff was helpful and friendly. The breakfast was as advertised but I would describe it as average for hotel breakfasts. The coffee wasn't bad but it wasn't good either. The parking lot was not well maintained and there were areas that had pot holes and broken concrete along with poor lighting."