Days Inn by Wyndham Overland Park/Metcalf/Convention Center

"I should have done more research. Wallpaper peeling at corners. Sink and bathroom fixtures old. Hair on the bed where pillows are. Check in is through a glass window with the little tray to slide your card through. Bathroom countertop scratched up. Walls miscolored and multiple repairs evident. Tried to ask for a refund but was told it must be requested within first 15 minutes of checking in which makes sense."

"As a former hotel manager of two big hotel chains this was the worst place I have ever stayed. House keeping never once actually cleaned the room, just took out trash and put in clean towels. My son even left the room with his service dog to accommodate house keeping. The freezer had thick layer of frost on it and you couldn't store food in it. The fridge didn't not have a dial to adjust things as it was broken off, so food in fridge froze. It took almost four hours for the heater to heat the room and it was set on 90. Maintenance was not on duty the whole week. The manager stated he would replace it, yet did not and stated that he would double check room after house keeping to insure clean but didn't. When asked to switch rooms was told cause I booked through third party, they had no rooms available for the price I paid. I checked out early and was told no refund could be issued and would have to contact third party. I was very disappointed as a former hotel management. I never treated guests like this or never made excuses for things, I fixed things and made it a win-win for all... Don't waste your money... Wish it would allow me to post pictures I took to prove conditions.."

"there are bed bugs. i was feeling good about the room, smelled clean, its big and comfortable. but then i found a live bed bug on the covers next to me.. ended up getting refunded and switching to the quality inn behind it. the rooms are more expensive and much smaller, less comfortable bed, less pleasant space in my opinion, but didnt find any bedbugs there.. at least i could sleep."

"Rooms are dirty. Found previous guests' hairs under sheets. Asked front desk to change rooms. They did. Next thing, I found a few dead bugs on floor. We didn't even check in and left. We'll never go there again."

"This place is beat up in every regard. Bedding/towels were stained and dingy. Heater didn't warm the room. Tub and sinks were beyond worn and dirty. Poorly lit and noisy in the room and outside walkway/doors. They were offering a breakfast "bag". No access to a vending/snack area. Wouldn't stay there again if it was free."